What are the responsibilities and job description for the Commercial Door Project Coordinator position at Alliance Door Products?
Order Engineer
The building materials industry is a trade that offers long-term stability and career growth opportunities. Alliance Door Products is a community of caring and motivated professionals. Apply now and find out how our company values have kept us an attractive employer through the years .
ROLE : As a member of the Order Entry / Engineering team in the Alliance Door Products Bothell Office, the Order Specialist will meet our customers' needs through accurate, detailed, and thorough Order Entry, scheduling awareness, code compliance, and growth in knowledge in commercial door requirements. As a part of the overall Sales team at Alliance Door Products, this role will help to build valuable and lasting relationships with our customers.
Please note : This is not a traditional engineer position and does not require an engineering degree. However, this position will utilize your attention to detail and systematic approach to processes.
HOURS : Monday-Friday, Regular Day Hours (40 hours / week) In office at one of our Alliance Door Products US locations.
RESPONSIBILITIES :
- Provide accurate, detailed & thorough order entry for our Commercial customers' Door and Hardware orders.
- Cooperatively interact with Purchasing and Production departments to evaluate costs and procedures required to fulfill order requirements.
- Cooperatively interact with the Customer Service team to ensure the accuracy of the information and respond to their needs for serving customers, ensuring prompt responses internally and externally.
- Develop mastery in our ERP and related systems for new order entry and changes to open orders.
- Engage with our customers to ensure accuracy and relevant information, positively addressing inquiries and concerns.
- Develop a deep understanding of door construction requirements, knowledge of fire code, and how it applies to that specific door opening requirement.
- Develop an understanding of our warranty and how it applies to that specific door-opening application.
- Develop an understanding of hardware and door frame details.
- Identify conflicts and work with the customer to resolve them while upholding necessary requirements.
- Develop an understanding of pre-finish standards and requirements.
CORE SKILLS & QUALIFICATIONS :
COMPENSATION & BENEFITS :
MORE ABOUT OUR COMPANY :
We are an equal opportunity employer and one of North America's leading distributors of high-quality door products. The great service and products we deliver are a result of the hard work and talent of our exceptional team. We work very hard to hire the best team members who share our core values in respect for all people, integrity in every situation, and quality in everything we do. A supportive team with diverse backgrounds and career experiences from all around the world strengthens who we are and provides many opportunities for continuous growth and development within our Company. Location : 98021
Job offer is contingent upon passing a pre-employment drug test, including marijuana. As a standard part of the employment application process, Alliance Door Products may request employment references.
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