What are the responsibilities and job description for the Order Input Specialist position at Alliance Door Products?
ABOUT US:
Alliance Door Products is one of North America's leading distributors of high-quality door products. We are committed to hiring the best team members who share our core values with respect for all people, integrity in every situation, and quality in everything we do.
THE ROLE:
As part of the Order Entry team, you will play a crucial role in ensuring accurate and timely order processing. Your primary responsibilities will include:
-
Receiving and reviewing customer orders
- Enter orders into our ERP system and ensure there are no missing specifications and the price is accurate
- Enter reviewed orders into our system, with a specific focus on accuracy
- Ensure orders are dated appropriately for each customer's standard delivery days
- Enter orders for stocked and pre-hung standard items
- Review orders for accuracy prior to the final completion of the order and generate the manufactured order for production
- Receive and manage change orders within the system
- Resolving order issues and providing customer support by delivering outstanding customer service
- Collaborating with production and operations teams regarding order specifications, shipping lead times and more
- Show competence in learning Alliance's residential door and millwork products and achieve a good understanding of the branch's shop, warehouse, and shipping process
- Adhering to company policies and procedures
- Other duties as directed
HOURS: Full Time, Monday through Friday 7:30am - 4:30pm in office.
QUALIFICATIONS:
- At least five (5) years of experience working in a customer service-oriented office environment (preferred).
- Familiarity with the millwork industry or the building industry is preferred.
- Proven ability to communicate concisely and clearly in both written and verbal exchanges.
- Significant experience with Outlook, Word, and Excel.
- Proven attention to detail, accuracy of work, and commitment to quality.
CORE SKILLS:
- Positive attitude, servant's heart, flexible and adaptable.
- Care and concern for people and a desire to create opportunities for their participation and success.
- Ability to work independently with minimal supervision.
- Excellent attention to detail and work accuracy
- Passion for driving change and delivering results through commitment to operational excellence and continuous improvement.
- Commitment to communicate and collaborate successfully with employees, customers, vendors, and others.
- Work together to build one team where everyone knows the plan.
- Reflect our Statement of Purpose authentically to our community.
WAGE: Hourly D.O.E.
BENEFITS:
- Medical/Dental/Vision insurance and Health Savings Accounts (HSA's) with employer contributions
- Retirement Plan
- Paid Holidays
- Paid Time Off
- Paid Bereavement Leave
POSITION CLOSING: May 25th, 2025
MORE ABOUT OUR COMPANY:
We are an equal opportunity employer and one of North America's leading distributors of high-quality door products. The great service and products we deliver are a result of the hard work and talent of our exceptional team. We work very hard to hire the best team members who share our core values in respect for all people, integrity in every situation, and quality in everything we do. A supportive team with diverse backgrounds and career experiences from all around the world strengthens who we are and provides many opportunities for continuous growth and development within our Company. Location: 97070
Job offer is contingent upon passing a pre-employment drug test, including marijuana. As a standard part of the employment application process, Alliance Door Products may request employment references.
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