What are the responsibilities and job description for the Account Manager - Sign and Graphics Company Job at Alliance Franchise Brands in position at Alliance Franchise Brands?
Account Manager - Sign and Graphics Specialist
Image360 - Plymouth, a dynamic and growing signage and experiential graphics company seeks motivated, personable and knowledgeable Account Manager with design and signage industry experience to manage existing active account opportunities as well as develop new account relationships.
This position holds the responsibility of generating revenue through sales to an assigned customer base, account management and providing an outstanding client experience. The Account Manager manages several forms of client communication to uncover needs, provide solutions and lead the project process through completion. Frequent visits to customer locations are commonplace.
PRIMARY RESPONSIBILITIES
Evaluate clients' needs and develop solutions based on those needs
Make follow-up calls to and arrange and conduct visits of existing and prospective customers
Quality assurance and client service of outgoing jobs
Ability to be a conduit between our operations team and clients in order to ensure strong client service, timeliness and quality.
Systematic estimate management and follow up
Maintain client contact information in an organized and presentable method
KNOWLEDGE AND SKILL REQUIREMENTS
At least 2 years business-to-business and / or customer service experience in the sign / graphics industry
Proficiency in Microsoft Office Suite
Professional, upbeat, and outgoing with excellent people skills
Detail-oriented, dependable, and self-motivated
Positive outlook, goal-oriented, and reliable
Clean driving record with dependable vehicle and valid driver's license
Strong communication skills, both written and verbal
Keen multi-tasking abilities
Self-motivated and team player
Ability to continue and build professional relationships with diverse customer / prospect base
Experience in the following a definite plus but not mandatory :
Basic design skills in Adobe Creative Suite
WORKING CONDITIONS
Salaried position with performance driven bonus potential
Team environment
Benefits package including paid vacation and insurance
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