Parts Sales Associate

Big Hometown Motorsports, a fast paced multi-line Powersports Company located in Marietta, OH immediately seeks a Parts Counter Sales Associate to join our winning team! The perfect candidate not only has knowledge of the motorcycle industry and retail experience, but has a passion for the industry. Product knowledge of motorcycles and various motorsport vehicles is a plus.
 
Essential Duties and Responsibilities include the following.   Other duties may be assigned.

• Greet customers immediately in a professional and friendly manner.
• Provide prompt, professional and high quality customer service.
• Assist in merchandising activities; to include check-in and tag merchandise, ensure proper placement and display of merchandise on the showroom floor
• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
• Point out any sales, specials, or new merchandise to customers.
• Accept cash and credit card payments for merchandise purchases.  Keep cash register accurate.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.)
• Ensure merchandise displays are stocked, clean, and appealing to customers.
• Maintain updated customer mailing lists.
• Become familiar and efficient with all phases of the computer system required for P&A management.
• Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met.
• Assist service technicians in determining parts and accessories requirements for individual jobs.
• Recommend related parts which may be required for a job.
• Supply cost of parts information on repair orders.
• Update inventory control system and parts catalogue.
• Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly.

Qualifications

• Passion for the Powersports industry
• High School diploma or equivalent is required
• Outstanding customer service skills
• Knowledge of motorsport vehicles and parts — motorcycle, ATV/UTV
• Valid driver’s license
• Ability to work Tuesday through Saturday is a must
• Ability to work as a team player with all departments
• Must able to work in a fast-paced environment and comfortable multi-tasking