Data Analyst (Drawback)

The Drawback Analyst 1’s primary role is to learn all aspects of drawback with the objective of managing drawback filing and client service activities for a book of drawback accounts. This position will report to the Manager of Drawback Services.
Drawback Analyst 1’s will support operations via keying, analyzing, and interpreting data while simultaneously participating in rigorous training on drawback filing processes and regulations. The duties below will be completed with a high level of supervision from management. A Drawback Analyst I should understand all the responsibilities below at a basic level and be directed by supervisor before taking any actions related to claim filing or analytics. At this stage, communication with clients will be significantly monitored or managed directly by management.:

• • Manage a full book of accounts- this means about 70%-80% of account managers time is spent on their own accounts.
  • Understand the steps and assist in managing the implementation of a new account.
  • Data analytics/management for each assigned account.
  • Attend, manage and organize meetings with client regarding their account (A supervisor may still be involved depending on the size and complication of the account)
  • Communicate and coordinate with client point of contact to gather required elements needed to prepare and submit drawback claims.
  • Respond to all correspondence in a professional, thorough, accurate, concise, and timely manner.
  • Manage action items for ongoing accounts.
  • Analyze all import, export, bill of material or other related data to determine accuracy for the provision of the law claims are filed under.
  • Complete all Alliance claim filing procedures as outlined in the training manual, memos, and internal training.
  • Understand the regulations and compliance for filing under their clients claim provisions.
  • Participate in annual account review with client to ensure maximal recovery and compliance-(management will assist)
  • Complete document audits for claims according to SOPs for client
  • Instruct others on how to process their client data.
  • Complete both internal and client SOP’s
  • Use problem solving to analyze and ensure claims are maximized and compliant.
  • Understand and assist with drafting applications
  • Achieve highest revenue threshold for an assigned book of accounts.

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