Director of Property Management

Overview:

Due to multiple years of 20% growth, Alliance Management is seeking a seasoned Director of Property Management to focus on the strategic and operational functions of our upscale, market-rate, multifamily portfolio (3D tours at www.alliancewi.com). This executive role is crucial for continuing to execute the long-term financial success, operational efficiency, regulatory compliance, and resident satisfaction within our property management division. 

About Us:

The foundation of our firm is centered around a tight group of long-standing clients that share our vision of aligning incentives toward long-term profitability, vs. short-term gains. This framework has allowed much of our portfolio to be internally owned and all of it to be structured in long-term management agreements which offers tremendous efficiency and stability for the organization.  

Our team at Alliance Management is passionate about developing and managing impactful communities in Northeastern Wisconsin. We prioritize the resident experience in order to reduce the daily friction experienced by staff and to maximize the NOI of the portfolio. It is our belief that higher profitably comes from thoughtful design, consistent policy implementation, process standardization, and ethical treatment for all stakeholders.

Reporting Structure:

The Director of Property Management reports primarily to the CEO/Owner (Erik Goerke, LinkedIn: Erik Goerke), and the President/Owner (Ryan Van Straten).

Key Responsibilities:

Leadership:

o   Implement the strategic vision for the property management organization.

o   Ensure staff’s alignment with the company’s overall business goals and objectives.

o   Focus on team engagement and retention.

o   Preserve and further our company culture of extremely fair and ethical decision making for all stakeholders

Operational Management:

o   Oversee day-to-day property operations.

o   Develop and enforce operational policies and procedures.

o   Ensure efficient and effective property management activities.

o   Monitor and measure the implementation of the key property management metrics.

o   Oversee the integration of new services and assets into the portfolio.

·    Financial Oversight:

o   Implement budgets for revenue and controllable expenses.

o   Implement cost control measures to enhance firm and portfolio profitability.

o   Approve and oversee operating and capital expenditures.

Resident Relations:

o   Develop resident engagement and satisfaction programs.

o   Maintain high retention rates and foster positive community development.

o   Assist staff in resolving resident issues while upholding high service standards.

Facilities Management:

o   Ensure compliance with inspection protocols and standards.

o   Manage facilities and product standards.

o   Oversee capital improvement planning and adherence.

o   Negotiate contracts for vendor services as needed.

Compliance Oversight:

o   Ensure compliance with housing laws and regulations.

o   Maintain safety and regulatory standards.

o   Stay informed on legislative changes and adjust policies accordingly.

Staff Leadership and Development:

o   Lead and develop a high-performing property management team.

o   Evaluate team performance annually and provide mentorship.

o   Review management staff performance and coach staff when necessary.

o   Align staffing levels and competencies with property needs and company goals.

o   Participate in staffing selection and then train, develop, and retain.

Technology Implementation:

o   Drive the adoption of property management software and other technological solutions to support the firm or portfolio properties.

o   Enhance operational efficiency through data-driven decision-making.

Qualifications:

o   Bachelor’s degree required; Master’s degree or CPM certification preferred.

o   10 years of property management experience, with at least 5 years in a senior leadership role.

o   Strong leadership and communication skills, financial acumen, strategic thinking, and problem-solving abilities.

o   Deep understanding of property management regulations, including fair housing laws and ADA compliance.

o   Proficient in budgeting, financial forecasting, and analysis.

o   Ability to lead a diverse team and communicate effectively with all organizational levels and stakeholders.

o   Skilled in developing and adapting strategic plans and solving operational challenges.

Why Alliance Management?

o   Competitive salary: $175,000 - $250,000 based on experience.

o   Comprehensive benefits package including health, dental, short-term disability, HSA, and more.

o   Simple IRA Match (up to 3%) with immediate vest

o   25 days of PTO and additional paid holidays.

Alliance Management is a community-focused company specializing in upscale development and management. We are an Equal Employment Affirmative Action Employer.