What are the responsibilities and job description for the Pest Management Technician position at Alliance Pest Services?
Pest Management Technician
The Pest Management Technician serves customers by evaluating and diagnosing pest problems, determining appropriate treatment plans, communicating those plans to customers, and executing the strategies to ensure pest problems are dealt with quickly, safely, and effectively the first time. As the frontline representative of Alliance Pest Services, the Pest Management Technician acts professionally and with sound judgment to solve customer challenges and strengthen customer relationships. As a result, high-performing Technicians have opportunities for continual advancement within our growing company.
Duties/Responsibilities:
- Protect homes, businesses, and the surrounding environment from unwanted bugs using state-of-the-art technology and Alliance's pest management best practices
- Provide a high degree of customer service before, during, and after the completion of pest management services using clear and respectful communication
- Answer customer questions related to products and technology used during services.
- Build relationships with customers to receive referrals and increase business opportunities
- Complete service documentation accurately and maintain organized records
- Maintain knowledge of trends, best practices, and new technologies in Pest Management
Required Skills/Abilities:
- Excellent interpersonal and verbal communication skills with a passion for helping others
- Confident in operating independently in the field to achieve goals with limited supervision
- Problem-solver with a "can-do" attitude in addressing customer concerns
- Desire to help promote environmental health and safety
- Organized with good time management abilities
- Ability to work collaboratively, communicate effectively, and influence team members across functional areas and levels within the organization
- Acts with a high degree of integrity and professionalism
Qualifications:
- High school or equivalent (Required)
- Day Shift (Required)
- Driver's License (Required)
- US work authorization (Required)
- Customer Service: 1 year (Preferred)
Our Pest Management Technicians receive:
- Paid training and professional development assistance and reimbursement
- Paid time off and schedule flexibility
- 401(k) with company matching
- Company vehicle eligibility after 90 days
- Medical insurance, health and wellness benefits, and other employee discounts
About Alliance Pest Services
Alliance Pest Services provides first-rate pest control services to residential homes, apartments, commercial establishments, and industrial sites around New Jersey. We treat every customer like family, from the most miniature house to one of the country's largest telecommunication companies. No pest problems are alike, so we provide personalized services to remove pest problems effectively. Since 1983, Alliance has had a track record for increasing growth, opportunity, and profits. Our firm culture is trust, respect, integrity, open communication, and professionalism. We make it a point to use good judgment, fairness, and common sense to meet our challenges. We value work-life balance and diversity. Our team comprises talented, dedicated people who share our enthusiasm, commitment to service excellence, and pride. If this sounds like you, we want to talk!
