What are the responsibilities and job description for the Patient Access Supervisor/Team Lead position at AllianceHealth Madill?
MINIMUM QUALIFICATIONS:
Education: High School diploma or GED
Certification: CPR Certification (*American Heart Association HeartSaver CPR/AED Certification)
Work Experience:
One year experience in the Patient Service Specialist role or 3-5 years o
healthcare environment experience.
Knowledge/Skills/Abilities
Excellent communication/interpersonal skills and professional presence
Working knowledge of Microsoft Office-Outlook, Word, Excel
Ability to work autonomously with minimal supervision
Ability to apply logic and common sense to identify issues related to work performed
Strong analytical and critical thinking skills
Ability to maintain composure in stressful work environment
Ability to prioritize and organize to maximize quality, value, and service
Ability to multitask and adapt to a potentially rapid changing environment or work process
Excellent teamwork and collaboration skills
Successfully completes all required training programs, in-services, and annual competencies
validation within designated time frames.
PREFERRED QUALIFICATIONS
Work Experience: 2-3 years office supervisory experience
Knowledge/Skills/Abilities
General knowledge of healthcare terminology
Experience working in multiple computer systems simultaneously
Strong organizational skills
PHYSICAL REQUIREMENTS:
Physically agile; may require walking, standing running, bending, stooping, kneeling, climbing o
crouching frequently.
Medium work that may include lifting or moving objects up to 50 pounds of force occasionally, with o
without assistance.
May require moving self in different positions to accomplish tasks in various environments including
tight and confined spaces, including reaching out and above shoulders or over head.
May be exposed to inside and outside environments with varied temperatures, air quality, lighting
and/or low to loud noise o May require working with biohazards such as airborne particles following
OSHA and CDC Guidelines.
Communicating with others to exchange information
Visual acuity and hand-eye coordination to perform tasks
Workspace may vary from open to confined; on site or remote
May require travel to various facilities within and beyond county perimeter; may require use o
personal vehicle.
