Quality Improvement Advisor, Phys. Practice

Alliant Health Group is a family of companies that provides professional services supporting the effective administration of healthcare programs and funding to support healthcare improvement initiatives. Alliant Health Solutions provides Federal and state government entities with the services, expertise and information systems necessary to increase the effectiveness, accessibility and value of health care.

Currently, Alliant Health Solutions, a "2024 Best Place to Work and Healthiest Employer", seeks a Quality Improvement Advisor, Physician Practice. This role is contingent upon award of contract. In accordance with customer contractual requirements, the Quality Improvement Advisor, Physician Practice is a member of a professional multi-disciplinary team responsible for supporting successful local and statewide clinical quality improvement activities, influencing positive change through virtual and onsite technical assistance within the health care community, and accomplishing the objectives of the QIN-QIO contract.

In this role, the ideal candidate will:

• Engage physician practices to improve health care quality outcomes to support the CMS clinical aims and other emerging priorities.
• Lead, guide, and provide customer account management for the use of the quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies to understand, measure, and predict contract performance through timely and effective measures.
• Work closely with State Quality Managers and Clinical Aim Subject Matter Experts, as required, to enhance quality improvement activities.
• Practice rapid cycle improvement techniques in daily work.
• Track, monitor and enter timely data entry (within 48 hours) within designated Alliant Customer Relationship Management (CRM) or CMS system to document technical help and update long term care facility contacts.
• Conduct onsite technical assistance to support quality improvement initiatives, providing guidance and hands-on support to ensure successful implementation and outcomes.
• Implement and spread state and local initiatives at the provider level based on the state level A3C (Assess, Complement, Coordinate, Create).

Other Job Functions:

• Behaves in a customer-service oriented and positive manner with internal and external customers, at all levels of the organization
• Ensure quality work and always improve work product and services
• Adhere to department and company policies and procedures, and compliance programs
• Other tasks, projects and duties as assigned

Knowledge, skills and abilities required for this role include:

• Knowledge and experience with quality improvement methodology
• Knowledge of physician practice or outpatient operational processes
• Knowledge of outpatient electronic medical record documentation and functionality
• Ability to identify, collect, and interpret data for quality improvement purposes
• Knowledge, skill, and ability to communicate in verbal and written formats, including the ability to conduct presentations and facilitate group meetings and discussions
• Proven ability and experience engaging and building meaningful connections with internal and external customers
• Ability to express ideas and convey information quickly and effectively in a verbal and written manner
• Ability to think creatively, analyze problems, and find innovative approaches to problem resolution
• Ability to handle multiple projects simultaneously
• Ability to work independently and work effectively in a team environment
• Must be detail oriented and self-directed, able to maintain confidentiality of information, work well with individuals at all levels, and be flexible in work assignments
• Computer literate with keyboarding skills and intermediate to advance level knowledge of Microsoft Office (including Word, PowerPoint, Excel, Outlook, Teams), Internet, and virtual meeting platforms such as Zoom
• Ability to travel as required by driving and/or going on airplane to home office, customer locations, or other required location to provide technical assistance, meetings etc.

Education, experience and training required and preferred for the position are below:

Required:

• Bachelor's degree in public health, education, or other related discipline
• Minimum of five (5) years of quality improvement experience and working in an outpatient setting
• Training in project management and quality improvement
• Current physical residence in one the states mentioned above

Alliant offers work/life balance and great benefits including medical, dental life, disability, paid-time off, retirement with match and contribution, disability, employee assistance program, parental life, and more. If interested, click the apply icon above to apply.

If you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternative method for you to apply. Please contact 678-527-3000.