What are the responsibilities and job description for the Diesel Parts Sales Specialist position at Alliant Power?
Company Overview
Alliant Power is the nation’s leading provider of premium critical engine and exhaust gas aftertreatment repair components, specializing in Original Equipment fuel systems, turbochargers, and aftertreatment parts and installation kits for on road, off road, and marine engines. Our expansive product range and service network of certified repair experts will ensure the repair is done right and with quality parts. Alliant Power provides new and certified remanufactured parts and offers complete kit solutions to facilitate an efficient quality repair. Our 50 year relationships with industry leading manufacturers has made us the largest integrated provider of premium engine repair components. With the dedication of our technical, inside sales and operational staff in four U.S. time zones, we ensure our partners get the support and timely, accurate service they need, visit https://www.dieselforward.com/alliant-power to learn more about our product offering and service network.
Job Summary
Under the leadership of the Inside Sales Manager, the Parts Sales Specialist assists our sales teams and customers by searching for replacement parts. This position will be the starting point for parts lookup and parts sourcing with the goal in mind of returning the answer as accurately and quickly as possible.
Key Departmental Responsibilities
- Answers phone calls, web requests, and group shared emails with parts lookup/sourcing requests.
- Provides quotes, pricing, availability, and places orders as needed or requested.
- Identifies opportunities to upsell and/or recommend add-on parts to requests.
- Works closely with Technical Service, Warranty, Customer Service, Marketing, and Pricing personnel.
- Engages in technical discussions with potential customers. Escalates as required to the Technical Support team.
- Remains knowledgeable and up-to-date on changes and developments in the industry.
- Operates within conformance of the Quality Management System.
- Seeks out ways to provide continuous improvement within Diesel Forward.
- Perform other duties and assignments as required.
- Provide feedback on system needs/changes.
Skills & Qualifications
Bachelor’s degree preferred. Experience in Customers Service/Sales. Computer skills are important with Microsoft Office experience required. High motivation and initiative level, ability to multi-task.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
