What are the responsibilities and job description for the Part-Time Bilingual Greeter position at Alliant?
SUMMARY
Responsible for greeting clients for retail and kiosk locations and performing additional clerical work and customer service. Helps clients complete forms and applications to begin the screening process. Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Greets all clients pleasantly and with courtesy;
• Manages all communications with customers and escalate complex issues to manager;
• Provides optimal level of client services and maintain professionalism to resolve all client issues;
• Maintains a clean and welcoming environment;
• Assists with administrative tasks;
• Comply with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Performs other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
High School Diploma or equivalent combination of education and experience
Less than 1 year related work experience
Must be fluent in both English and Spanish
SKILLS
Good interpersonal skills
Strong customer service and communication skills
Strong multitasking skills
Ability to work independently
#LI-DR2
Salary : $13
