What are the responsibilities and job description for the Director, Strategic Carrier Relationships position at allianthcm?
SUMMARY
Responsible for representing the Alliant Consumer Group (ACG) as an insurance carrier liaison for all business matters impacting each business unit under ACG. Also responsible for promoting the best interests of our business units to carriers, building and maintaining carrier relations, annual planning and maximizing financial arrangements and opportunities for product development.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develops and nurtures relationships with key carrier representatives through regular communication, meetings, and strategic collaborations.
Ensures that carriers understand ACG’s business needs, priorities, and market position to create mutually beneficial partnerships.
Maintains consistent touchpoints with carriers via performance reviews, industry events, and business planning discussions.
Addresses challenges proactively, ensuring that carrier-related issues are resolved quickly and effectively.
Works closely with carriers to secure the most advantageous financial arrangements, including commissions, profit-sharing agreements, and incentive structures.
Analyzes carrier performance data to identify revenue opportunities and areas where financial arrangements can be improved.
Ensures that financial agreements align with ACG’s overall growth strategy and profitability targets.
Stays informed of industry trends and competitor arrangements to negotiate the best possible terms.
Collaborates with internal business units and carriers to identify gaps in current product offerings and opportunities for innovation.
Works with carriers to design, refine, and launch new products that meet consumer demands and business objectives.
Partners with carriers to enhance current products, improve coverage options, pricing structures, and customer experience.
Facilitates cross-functional engagement between ACG teams and carrier product development teams to ensure alignment and successful execution.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor's Degree in Marketing or Business
Ten (10) or more years of insurance industry or related field
SKILLS
Working knowledge of ACA, Medicare, Ancillary, Life and Annuity products in the insurance services industries.
Knowledge of the general industry procedures, practices and terminology.
Knowledge of budgeting and financial management principles and procedures.
Knowledge of systems management.
Knowledge of general office forms, processes and procedures.
Knowledge of program and project management including outcomes, quality assurance, and satisfaction measurement and interpretation.
Knowledge of supervisory techniques to accomplish instruction, motivation and training of personnel.
Skill to supervise, motivate and train.
Skill in negotiating and problem solving to resolve internal and external conflicts.
Skill in the use of office equipment including computer, fax, scanner, printer, telephone system, etc.
Skill in the use of time management, organizational leadership and supervisory skills.
Skill in maintaining effective working relationships with all customers, employees and the general public.
Skill in project management.
Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, Zoom, MS Outlook software preferred).
Ability to communicate effectively, both orally and in writing, in a constructive manner.
Skill in the use of time management, organizational leadership and supervisory skills.
Ability to approach and communicate with a wide range of personalities in a professional and courteous manner.
Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations.
Ability to engage in effective interpersonal interaction, verbal communication and written communication.
Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests.
Ability to read, write and communicate English effectively.
Ability to maintain all company policies, including all confidentiality and safety policies.
Ability to actively contribute to team effort.
Ability to work independently, exercise independent judgment, make and execute decisions.
Ability to demonstrate organizational leadership qualities and develop and foster trusting relationships.
Strong written and verbal skills
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