What are the responsibilities and job description for the Client Support Administrator position at Allianz?
Location : Guildford
Salary : Circa 25,000 per annum dependent on experience
Hybrid role with 2 days in the office per week
Role Description
Were looking for a Client Support Administrator to join the team here at Allianz Engineering, based in Guildford. This role sits within our Client Support Team, responsible for providing customer support to a wide range of Allianz Engineering Inspection clients.
As part of this role youll be communicating with our inspection clients on a daily basis, answering any queries with regards to their plant inspections whilst liaising with our mobile engineers to arrange for them to be completed and also assisting our clients in accessing and navigating our client portal.
Alongside this youll be working closely with a variety of internal stakeholders at all levels, answering queries and providing administrative support where needed.
Essential Skills
- Experience working within a customer service / customer facing role is essential
- Strong IT skills with experience using Microsoft Office (Outlook, Excel, Word etc.)
- Strong communication skills both over the phone and via email
- Administration experience within an office environment is essential Educated to GCSE level or equivalent, including Maths and English
Desirable Skills
Key Accountabilities
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package thats perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. Thats on top of enjoying all the benefits youd expect from the worlds number one insurance brand, including :
Our Ways of Working
Do you need some flexibility with the hours you work? Let us know as part of your application and if its right for our customers, our business and for you, then well do everything we can to make it happen.
Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Diversity & Inclusion
At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations : EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Communitys Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether its assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
Hr-recruitment@allianz.co.uk
resourcingteam@allianz.co.uk
Join us - Lets Care for Tomorrow.
67640 | Operations | Professional | Non-Executive | Allianz UK | Full-Time | Permanent
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