What are the responsibilities and job description for the CAPPS Business Process Documentation & Training Specialist position at Allied Consultants, Inc.?
Overview
Allied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced
CAPPS Business Process Documentation & Training Specialist
to be a key resource on a technical services team.
Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.
Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check
Allied Consultants is an equal opportunities employer.
Responsibilities
The client requests the services of one Business Analyst to focus on
CAPPS Business Process Documentation & Training Specialist
hereafter referred to as worker. The worker must meet the general qualification of Business Analyst, and the specifications outlined in this document by the Employees Retirement System of Texas.
Business Analyst to be responsible for documenting and analyzing business processes, creating detailed procedural documentation, and designing and delivering CAPPS (Centralized Accounting and Payroll / Personnel System) training for client staff. This role will ensure that all business processes are well-documented and aligned with CAPPS functionality, providing the client's team with clear and accurate training materials and support. The Business Analyst will also track and communicate changes to business processes that require updates to procedures, policies, and training. This role requires excellent communication, organizational skills, and a strong understanding of both CAPPS and client's operational needs.
Functional responsibilities
- Business Process Documentation : Develop and document high-level business process diagrams to illustrate client's workflows and ensure they are aligned with organizational goals and objectives.
- Business Process Changes : Collaborate with business stakeholders to understand process changes and ensure proper updates are made to documentation, procedures, and training materials.
- Documentation of Procedures : Create and maintain detailed documentation of client's Finance procedures and policies as they pertain to CAPPS, ensuring clarity and accuracy for reference and training purposes.
- Design Training Programs : Develop and customize training content specifically for client's staff on CAPPS functionality, covering areas such as budgeting, general accounting, and accounts receivable.
- Conduct Training Sessions : Lead training sessions for client's staff, both in-person and virtually, ensuring they have the necessary knowledge and skills to use CAPPS effectively in their roles.
- Support and Troubleshooting : Provide ongoing support to client's staff by answering questions, addressing concerns, and troubleshooting system-related issues that may arise during the training and user acceptance testing process.
- Evaluate Training Effectiveness : Assess the effectiveness of training programs through feedback surveys and performance assessments, adjusting content and delivery methods as necessary.
- Collaborate with other project team members and Subject Matter Experts.
- Assist with other agency training initiatives, as needed.
- Complete information security training as administered by client.
Qualifications
Minimum (Required) :
Preferred (Optional) :