Demo

CAPPS Business Process Documentation & Training Specialist

Allied Consultants, Inc.
Austin, TX Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 4/2/2025

Overview

Allied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced

CAPPS Business Process Documentation & Training Specialist

to be a key resource on a technical services team.

Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching 401(k) plan and a cafeteria plan.

Candidates selected for interview will be required to undergo criminal background checks and may be required to complete a drug screen in accordance with Federal and State Law. Offers of Employment are contingent on a successful background check

Allied Consultants is an equal opportunities employer.

Responsibilities

The client requests the services of one Business Analyst to focus on

CAPPS Business Process Documentation & Training Specialist

hereafter referred to as worker. The worker must meet the general qualification of Business Analyst, and the specifications outlined in this document by the Employees Retirement System of Texas.

Business Analyst to be responsible for documenting and analyzing business processes, creating detailed procedural documentation, and designing and delivering CAPPS (Centralized Accounting and Payroll / Personnel System) training for client staff. This role will ensure that all business processes are well-documented and aligned with CAPPS functionality, providing the client's team with clear and accurate training materials and support. The Business Analyst will also track and communicate changes to business processes that require updates to procedures, policies, and training. This role requires excellent communication, organizational skills, and a strong understanding of both CAPPS and client's operational needs.

Functional responsibilities

  • Business Process Documentation : Develop and document high-level business process diagrams to illustrate client's workflows and ensure they are aligned with organizational goals and objectives.
  • Business Process Changes : Collaborate with business stakeholders to understand process changes and ensure proper updates are made to documentation, procedures, and training materials.
  • Documentation of Procedures : Create and maintain detailed documentation of client's Finance procedures and policies as they pertain to CAPPS, ensuring clarity and accuracy for reference and training purposes.
  • Design Training Programs : Develop and customize training content specifically for client's staff on CAPPS functionality, covering areas such as budgeting, general accounting, and accounts receivable.
  • Conduct Training Sessions : Lead training sessions for client's staff, both in-person and virtually, ensuring they have the necessary knowledge and skills to use CAPPS effectively in their roles.
  • Support and Troubleshooting : Provide ongoing support to client's staff by answering questions, addressing concerns, and troubleshooting system-related issues that may arise during the training and user acceptance testing process.
  • Evaluate Training Effectiveness : Assess the effectiveness of training programs through feedback surveys and performance assessments, adjusting content and delivery methods as necessary.
  • Collaborate with other project team members and Subject Matter Experts.
  • Assist with other agency training initiatives, as needed.
  • Complete information security training as administered by client.

Qualifications

Minimum (Required) :

  • 10 years experience in business analysis, process documentation, or training, preferably within CAPPS or an enterprise resource planning (ERP) environment.
  • 8 years experience with CAPPS, preferably during an implementation.
  • 6 years experience in training, instructional design, or system implementation, preferably within a public sector or large organization.
  • 4 years experience with finance and accounting operations, including system support, particularly as it relates to public sector systems.
  • Strong background in process mapping, creating step-by-step procedures, and business process documentation.
  • Strong communication and presentation skills, with the ability to explain complex concepts in a clear and engaging manner.
  • Problem-solving mindset with the ability to address and resolve technical and training-related issues.
  • Ability to work independently, collaborate with cross-functional teams and manage multiple projects simultaneously.
  • Preferred (Optional) :

  • Certification or training in instructional design, adult education, or a related field.
  • Previous experience working with a state agency on CAPPS implementation
  • Experience with virtual training platforms and tools.
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