Medical Assistant/Medical Receptionist

Job Description

Summary :

Under the direction of the Practice Administrator, and working with assigned Physicians, Medical Assistant / Medical Receptionist provides assistance to Physicians and services and care to patients including escorting patients to exam rooms, obtaining and recording vitals and patient history, PIF charts, other clerical duties, EMR data entry and handling telephone calls. Medical Assistant / Medical Receptionist may travel between locations and requires a positive approach, ability to multi-task, flexibility and a keen understanding of policies and procedures.

This Full-Time , Medical Assistant / Medical Receptionist position is located at Middlesex Monmouth Gastroenterology in Freehold Township, NJ.

Essential Responsibilities :

• Directed by the Practice Administrator, performs Medical Assistant procedures under the supervision of a Physician and gives instructions to patients as ordered by a Physician.
• Greets patients professionally and politely, escorts patients to exam rooms and interviews patients.
• Measures patient vitals including weight, blood pressure, pulse and temperature.
• Reconciles patient medication.
• Documents all information in patient's chart.
• May PIF charts.
• Processes tasks and / or messages in gMed.
• Searches patient information via gMed and verifies demographic information for accuracy and HIPAA compliance.
• May obtain pre-authorizations when necessary.
• Ensures all related reports, labs and information are filed in patient's chart prior to the patient's appointment.
• Keeps exam rooms stocked with medical supplies.
• Administrator to Physician
• Liaison between physician and patient
• Makes, reschedules, and cancels appointments.
• May check-in and check-out patients.
• Processes tasks and or messages in gMed.
• Obtain prior authorization for patient requiring authorization for radiology procedures and specialty medications
• Schedule home infusions
• Work closely with specialty pharmacies and pharmacy reps
• As directed by Physicians, may schedule patients for outpatient procedures
• Searches patient information via gMed and verifies demographic information for accuracy and HIPAA compliance
• Answer and direct telephone calls appropriately and obtain detailed information when making patient office appointments in the EMR system.
• Confirm all appointments and record in chart.
• Abides by the policies, procedures, guidelines, rules, testing, security, administration and confidentiality of the Patients and Practice under the guidelines of OSHA and HIPAA Laws and safeguards.
• Displays consistent positive and polite approach towards patients, customers, vendors, management and co-workers.
• Maintains clean, orderly and organized workstations and exam room work areas.
• Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard.
• Attend all staff meetings, training / testing
• Resolves problems either independently or by knowing when appropriate to seek out another resource.
• May log into Navinet and Ancillary portals to obtain medical information and or reports on patients.
• Performs specialized tasks, projects as requested by Physicians and or Care Center Management, accurately in a timely fashion.
• May work out of other local offices, as directed.
• Can work varying or longer schedules, if Practice needs require.
• Cross trains with other office positions and provides coverage for other positions as needed or directed.
• E prescribe, follow up on orders, tasks and recalls, pre authorize labs, radiology and biologics, interacts with pharmaceutical vendors
• Performs other duties as required

Essential Skills :

Data Entry

Education and Experience :

Work Environment :

This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.

Dress attire required : Determined by Care Center.

Days / Hours : Monday, Tuesday, Thursday 8 : 15am-5 : 00pm, Wednesday 9 : 00 or 9 : 30am - 6 : 30pm or 7 : 00pm, Friday 7 : 35am-3 : 00pm.

Physical Demands :

Travel :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.