Medical Receptionist/Front Desk

Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News & World Report.

We are excited to announce that we are looking for a Full-Time, Medical Receptionist/Front Desk at Monmouth Gastroenterology in Oakhurst, NJ.

About the Role:

The Medical Receptionist/Front Desk plays a crucial role in ensuring the smooth operation of Monmouth Gastroenterology by serving as the first point of contact for patients and visitors. This position is responsible for managing patient appointments, handling inquiries, and maintaining accurate patient records, which are essential for providing high-quality healthcare services. The Medical Receptionist/Front Desk will also facilitate communication between patients and healthcare providers, ensuring that all necessary information is conveyed efficiently. By managing administrative tasks effectively, this role contributes to a positive patient experience and supports the overall mission of the healthcare facility. Ultimately, the Medical Receptionist 1 helps to create a welcoming environment that prioritizes patient care and satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a medical office or healthcare setting.

Preferred Qualifications:

• Proficiency in using electronic health record (EHR) and/or Electronic Medical Record (EMR) systems.
• Experience with patient scheduling software.
• Knowledge of medical terminology and insurance processes.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner.
• Schedule and confirm patient appointments, ensuring optimal use of the provider's time.
• Manage patient records, including updating information and ensuring confidentiality.
• Answer phone calls and respond to inquiries regarding services, procedures, and insurance.
• Assist with billing and insurance verification processes as needed.

Skills:

The required skills for this position include strong communication abilities, which are essential for interacting with patients and healthcare professionals effectively. Organizational skills are vital for managing multiple tasks, such as scheduling appointments and maintaining patient records, ensuring that all information is accurate and up-to-date. Attention to detail is crucial when handling sensitive patient information and verifying insurance details. Preferred skills, such as familiarity with medical terminology, enhance the ability to understand and communicate complex healthcare information. Overall, a combination of these skills ensures that the Medical Receptionist 1 can provide exceptional support to both patients and the healthcare team.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Job Type: Full-Time