Part-Time, Medical Office Assistant (English/Korean speaking)

Summary: Under the direction of the Practice Administrator/Physician, the Medical Office Assistant provides clerical support to the physicians and patients. Medical Office Assistant should have a positive attitude, ability to multitask and remain calm under occasional stressful situations.

We are excited to announce that we are looking for a Part-Time, Medical Office Assistant with Dr. Jan Shim in Englewood Cliffs, NJ.

Essential Responsibilities:

• Greet patients in a pleasant, polite and professional manner in person and over the telephone, triages and acts as an information resource for patients, vendors and internal personnel.
• Use Athena to process tasks and messages, along with searching and verifying patient information for accuracy and HIPAA compliance.
• Obtain accurate insurance, referrals and patient ID, along with collecting co-pays/payments on patient accounts.
• Scan labs, hospital, radiology and medical correspondence in the patient’s chart.
• Participate in training/testing where applicable.
• Light medical assistant duties such as escorting patients to the exam room and taking vitals.
• Give instructions to patients as ordered by physicians.
• Abide by the policies, procedures, guidelines, rules, testing, security administration and confidentiality of the Patients and Practice under the guidelines of OSHA and HIPAA Laws safeguards.
• Work collaboratively with physician to ensure task completion within specified timeframes.
• Displays consistent positive and polite approach towards patients, customers, vendors, management and co-workers.
• Works varying or longer schedules, if Practice needs require.
• Attend all staff meetings, training/testing.
• Overall knowledge of office procedures, posting charges and/or billing procedures and insurance.
• Maintains clean, orderly and organized workstation.
• Reliable and flexible, keeping absences and tardiness to a minimum, acceptable standard.
• Performs other duties, as require.
  
  
  

Essential Skills:

• Comfortable multi-tasking with a sharp attention to detail.
• Can perform duties accurately in a timely and efficient manner.
• Demonstrate exemplary customer service skills.
• Excellent interpersonal skills, with a strong ability to remain cordial throughout the workday as well as to maintain patience under occasional stressful situations.
• Excellent verbal and written communication skills.
• Computer skills: data entry, knowledge of EMR, or ability to be trained.
• Must be able to drive or have transportation to work out of other local offices.
• Demonstrates strong time management skills and organizational skills.
• Must be able to exercise discretion, diplomacy and tact in patient and staff interaction.
• Must consistently display patience, courteousness, and respect.
• Knowledge of HIPAA and OSHA Laws and safeguards, or the ability to be trained in HIPAA and OSHA and be able to follow these guidelines at all times.
• Must be well versed or be able to learn, understand and perform relevant Medical Office function.
  
  
  

Education and Experience Required:

• High School graduate or GED.
• Bilingual in Korean and English required.
• Prior Medical office experience preferred but will train qualified candidate.
  
  
  

Supervisory Responsibility: None

Work Environment:

• This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Dress attire required: Scrubs and appropriate footwear
  
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This position requires the ability to occasionally lift office and medical products and supplies, up to 20 pounds.
• This position may require providing light physical assistance to a patient while escorting him or her around the office.
  
  
  

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Job Type: Part-Time, Tuesdays (9:00am-6:00pm) & Thursdays (9:00am-3:00pm).