What are the responsibilities and job description for the Receptionist position at Allied Interiors Group?
Summary of Position and Responsibility: The Receptionist is responsible for providing excellent customer service at the front desk, managing phone calls, greeting visitors, and performing various administrative tasks. This role serves as the first point of contact for clients and visitors, and plays a key role in maintaining a professional and welcoming office environment. The Receptionist handles inquiries, schedules appointments, and ensures the smooth operation of the front office.
Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Physical Demands: This role involves extended periods of sitting at a desk or computer workstation, with regular use of keyboard and mouse for typing and data entry tasks. Occasional standing and walking may be required to greet visitors or handle office supplies.
Travel Required: Travel is not required for this position.
About Allied Stone: A trusted industry leader with over 20 years of experience, Allied Stone provides our clients with high-quality stone fabrication, delivered with exceptional customer service. Alongside our team of skilled craftsmen and innovative technology, we ensure a seamless client experience that sets the standard in our field.
Allied Stone Offers:
Other Duties: This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.
Essential Functions: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Greet and assist visitors: Welcome guests and clients upon arrival, provide information, and direct them to the appropriate personnel or meeting rooms.
- Manage phone calls: Answer and direct phone calls promptly and professionally. Take messages and relay information to relevant parties.
- Schedule appointments: Coordinate and schedule meetings, appointments, and conference room bookings. Manage calendars and send reminders as needed.
- Handle correspondence: Receive and distribute incoming mail and packages. Prepare and send outgoing mail and packages.
- Maintain office supplies: Monitor and manage inventory of office supplies and equipment. Replenish stock and place orders as needed.
- Perform administrative tasks: Assist with filing, data entry, and other clerical duties. Prepare documents and reports as requested.
- Ensure office security: Monitor and control access to the office, ensuring that only authorized individuals are allowed entry. Maintain visitor logs and security procedures.
- Support other departments: Provide administrative support to other departments as needed, including assisting with special projects and tasks.
- Knowledge:
- Understanding of office procedures and administrative tasks.
- Familiarity with phone systems and office equipment.
- Skills:
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic office software.
- Excellent organizational and multitasking abilities.
- Abilities:
- Ability to handle multiple tasks and prioritize effectively.
- Ability to maintain a professional demeanor and provide exceptional customer service.
- Ability to work independently and as part of a team.
- Required Education: High school diploma or equivalent.
- Preferred Education: Associate’s degree in Business Administration or a related field.
- Required Experience: Minimum of 1-2 years of experience in a receptionist or administrative role.
- Preferred Experience: Experience in a similar industry or with additional administrative responsibilities.
- Certifications: Relevant certifications in office administration or customer service are preferred.
Physical Demands: This role involves extended periods of sitting at a desk or computer workstation, with regular use of keyboard and mouse for typing and data entry tasks. Occasional standing and walking may be required to greet visitors or handle office supplies.
Travel Required: Travel is not required for this position.
About Allied Stone: A trusted industry leader with over 20 years of experience, Allied Stone provides our clients with high-quality stone fabrication, delivered with exceptional customer service. Alongside our team of skilled craftsmen and innovative technology, we ensure a seamless client experience that sets the standard in our field.
Allied Stone Offers:
- Competitive salaries and comprehensive benefits.
- Opportunities for ongoing professional development in a diverse and inclusive work environment.
Other Duties: This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.