What are the responsibilities and job description for the Health & Spa Supervisor position at Allied Partners?
Attention: Self-Motivated Managers looking to work within a luxury fitness/hospitality environment.
We are looking for a highly motivated, confident, and outgoing leader to join our team. If you want to be part of an exciting management and fitness organization that distinguishes itself as a company known for client services, then we want you to be part of our growing team.
Our vision is that all people throughout the world achieve an extraordinary quality of life through fitness, health and wellness.
The Supervisor, in partnership with the club General Manager, will help ensure smooth and efficient operational procedures within all departments, enabling the club to provide the highest level of customer service.
This high-visibility leadership position requires the capacity to create a culture that engages residents through ongoing residential outreach as well as a culture of staff accountability for all aspects of performance and service, thus ensuring an extraordinary service experience for each resident.
Responsibilities include:
- Maintaining the highest level of staff accountability.
- Facility staffing schedules.
- Staff training and education.
- Resident relations; daily resident engagement.
- Resident inquiries, complaints, suggestions and the coordination of resolutions to any issues involving the amenities.
- Assist with managing of inventory control.
- Facility supplies purchase coordination and logistics.
- Vendor communication liaison.
- Billing.
- Assist with oversight of operations, which can include pool, wet area, and amenities.
- Promoting and marketing our services.
Requirements:
- Luxury hospitality experience.
- Mid-level management experience in fitness, hospitality or wellness.
- Attend and pass internal lifeguard certification.
- Perform lifeguard services as required.
- Experience in leadership in staff development.
- Outgoing and self-directed.
- Passionate about fitness, wellness and living a healthy lifestyle.
Skill Set
- Time management.
- Problem solver.
- Sensitivity training.
- Data collection, analysis and solution building.
- Comfortable with computer software.
- Excellent communication skills.
- Capable of maintaining the highest level of discretion and privacy.
- Coach.
- Able to lift equipment up to 50 pounds.
What you'll get:
- A supportive and passionate team of coworkers.
- Encouraging managers and leaders to learn from.
- Access to cutting edge information about the industry.
- Health, Medical and Dental coverage available, 401K.
