Surgical Scheduler

Job Summary:

Schedules general and local procedures utilizing requests from surgeons and/or their office personnel, according to established Center policies. Performs a variety of clerical and record-keeping tasks related to the Center's patient scheduling and pre-operative testing. Provides statistical data to the management team as requested.

Key Areas of Responsibility:

• Accurately schedules requested general and local procedures, using specific policies and guidelines.
• Schedules or arranges for scheduling of diagnostics related to the scheduled procedure.
• Cooperatively with Pre-op staff accurately prepares charts for patients having surgery the next day. Assists with assuring that all orders have been completed and all diagnostic results, H & P, and consent are available on the patient's chart.
• Prepares Center's surgery schedule daily and is responsible for timely distribution.
• Makes accurate and timely adjustments to the surgery schedule, including add-ons, cancellations, and other changes. Communicates these changes appropriately, in verbal, written, and on-line forms of communication, per policy.
• Assist with accurately generating monthly statistics and other reports as requested, and distributes to Executive Director, Medical Director, and the Board of Managers.
• Answers telephone using proper telephone courtesy, taking and delivering messages in an accurate and timely manner.
• Assists visitors, staff and physicians utilizing good guest relations.
• Acts as a resource for staff in the use of the computer and scheduling systems.
• Acts in a "marketing" capacity toward all scheduling offices.
• Adheres to OSHA guidelines for Universal Precautions for exposure to blood and body fluids. Follows all AORN Recommended Guidelines and Center policies.
• Participates in Center's Quality Improvement Program activities including identification of aspects of care, collection and analysis of data, formulation of recommendations, implementation of an improvement plan, and evaluation of the process.
• Attends Center staff and unit meetings and educational opportunities.
• Prioritizes job responsibilities to facilitate optimum quality of patient care.
• Demonstrates flexibility in meeting the needs of the Center.
• Maintains patient confidentiality at all times.

Minimum Knowledge, Skills, Abilities:

• High school diploma or equivalent.
• Surgical Scheduling experience REQUIRED.
• Interpersonal communication skills required to facilitate effective interaction with a variety of health care professionals.
• Clerical skills, including keyboarding a minimum of 50 words/minute, familiarity with software programs such as Microsoft Office Suite. Aptitude for learning new computer software.
• Familiarity with medical terminology preferred or required to complete a course in medical terminology. Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Ability to concentrate in a busy environment while giving attention to details.

Job Type: Full-Time, 40 hours

Schedule: 1st Shift, Monday - Friday, No Weekends!

Benefits:

• 401(k)
• 401(k) Matching
• Short Term Disability insurance
• Flexible Spending Account
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Paid Time Off
• Employee Assistance Program