Conveniently located on the edge of Toronto’s financial core, 19 Duncan is Allied’s newest mixed-used development, featuring Toronto House, a high-end rental residential community with 464 units, along with 149,230 square feet of office space and 3,570 square feet of retail.
At Allied, everything starts with purpose. In the role of Manager, Technical Services , you will oversee the facilities management of the entire property. As a leader, the Manager, Technical Services will consciously create a workplace culture that is consistent with Allied’s vision, mission and values, while ensuring the asset exceeds expectations relative to building systems performance, property standards and customer service excellence
As Allied builds its rental residential operating platform, this role offers significant growth opportunities as it is uniquely positioned to drive the success of both 19 Duncan and the future of Allied’s rental residential portfolio.
Who are you?
We are building upon our achievements at Allied, and the future is exciting. How can we be so sure? We have people like you—engaged, risk-takers who consistently deliver their best.
Throughout your career, you have stood out for your pursuit of excellence. You are self-motivated, take ownership, and lead by example. In doing so, you elevate your team and collaborate towards your collective goals.
Above all, you are excited by Allied’s mission and the contribution we make to improve cities and communities.
What will you do?
- This role consists of 2 main areas of responsibility; leadership and building standards :
Leadership
Lead, coach, develop, and mentor a team of Building Operators and Supervisors to achieve the expectations : foster a spirit of teamwork and unity among all departments, provide leadership and training to the Building Operations team, assist with individual goal setting in relations to the property’s annual goals, provide effective and ongoing performance feedback and appropriately communicate through department meetings; one on one meetings; and regular interpersonal communication, and work with Technical Services and Talent Team to recruit, interview, select and hire new employees.Manage the day-to-day operations of the facility to ensure maintenance, project management, space planning, janitorial, and other services are completed in a manner consistent with client directives.Operation and oversight of preventive maintenance and work order software.Develop, coordinate and provide management reports as required and directed.Train team to troubleshoot equipment and perform repairs to reduce operating costs.Supervise job tasks, work schedules, overtime and holidays for all Building Operators.Building Standards
Responsible for property’s transition from development to full occupancy.Communicate regularly with the Portfolio Operations team to ensure department objectives are met.Work closely with suppliers / contractors to ensure that all required services are performed.Ensure service contracts are enforced, service levels are achieved and contractors are adequately supervised when on site.Responsible for overseeing large building commissioning, maintenance, and operations, such as HVAC, Life Safety, elevating devices, building envelope, electrical and data distribution, and other related equipment and systems.Conduct routine inspections on all site mechanical, electrical, HVAC systems, and related equipment including, but not limited to, water treatment, boilers, heat pumps, roof top units, and air conditioners on a regular basis in order to ensure equipment is maintained in good working order.Yardi and Tenant requests requirements : audit response times monthly on all tenant and PM requests, ensure all service performed is recorded in Yardi. Review on a regular basis all relevant reports generated by Yardi for tenant requests and make recommendations to improve the service level, administer execution of all preventative maintenance tasks as prescribed on all equipment and systems; modify tasks and information as required, and audit all daily / weekly / monthly logs and ensure readings are properly maintained, look for any irregularities and discrepancies, and take appropriate action to ensure safe and efficient operation of all equipment / systems.Work closely with the Portfolio Operations teams in the preparation of building operating budget and lead the preparation of capital budget.Work closely with Portfolio Operations and Development teams to liaise with technical consultants and contractors on tenant improvement work, capital improvements and / or base building projects. This includes timely turnover and preparation of vacant premises.Manage the procurement of all supplies and services required for property. Source and evaluate contractor, supplier or vendor in regard to contract specifications; and in compliance with Allied’s purchasing policies and procedures.Provide training for all staff on the procedures for Life Safety, Emergency Response, and the Fire Safety Plan.Ensure all health, safety and security procedures are adhered to and areas of concern are reported to the appropriate parties in a timely manner to limit exposure to liability and loss.Ensure that all fire protection equipment and systems are inspected and tested at recommended intervals for proper operation to meet legislative requirements and ensure tenant and customer safety.Respond to after-hour calls and / or emergencies when required.Ensure seasonal building requirements and services such as ice and snow clearing, salting, seasonal decorating, and grounds keeping are met.Work closely with Leasing and Portfolio Operations teams, where applicable, to ensure timelines for landlords work are met, including scope, tendering and execution.Develop and sustain cooperative and collaborative working relationships with operations staff, Portfolio Operations teams, sub-contractors, tenants / occupants, and the community.Complete assigned duties with respect to User Engagement Programs.Assist with third party certification programs as required ie. BOMA, LEED etc.What are we looking for?
Minimum 7 years of experience in physical plant operations, HVAC / BAS, plumbing, electrical, fire alarm, and other related equipment and systems.Minimum 5 years of supervisory experience.Minimum 3 years of experience in maintenance / construction project management.Certificate of Building Environmental Systems 1 and 2 - Operator Class One and Two, or equivalent.Strong knowledge of building operations and troubleshooting of building systems, including but not limited to HVAC, Enwave District Energy, Electrical, Plumbing, Building Automation, life safety, building envelope, etc.Strong Knowledge of Occupational Health and Safety Act, Knowledge of Workplace Hazardous Materials Information Systems (WHMIS) and First Aid and CPR training.Strong knowledge in reading drawings and specifications (CAD advanced knowledge).Strong Knowledge of Provincial Building Code and Regulations, Canadian Electrical Code, Provincial Fire Code and Electrical Safety Authority.Ability to lead, coach, mentor and manage employees.Competent in time management and allocating workload according to priorities, work well under pressure and manage tight deadlines; can manage multiple demands, adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon time frames.Excellent verbal and written communication and customer service skills.Strong computer skills including MS Office (word / excel), knowledge of Yardi and Building Automation Systems.Strong knowledge of the principles and standards of base building envelope including structural, mechanical & electrical components; architectural and engineering drawings, construction methodology, materials / products, costs, scheduling, building code requirements, including barrier free design, zoning bylaws, municipal approval processes, and best practices applicable to the industry.A thorough knowledge of energy management, waste management, diversion practices, and procurement best practices.Able to work independently with minimal direction and able to respond quickly to emergencies.Positive attitude, self-motivated, and professional.Good judgment, decision-making and problem-solving skills.Collaborative and effective member of the team.Detail oriented and good organizational skills.Valid driver’s license.Would be an asset :
FMA or other relevant designation.College degree in Facilities Management, Construction or Project Management would be an asset.Knowledge of applicable building laws / codes, & standards (e.g., ASHRAE).Who are we?
Allied Properties REIT (TSE : AP.UN ) is a leading owner and operator of distinctive urban workspace in Canada’s major cities. Allied’s business is providing knowledge-based organizations with distinctive urban environments for creativity and connectivity.
We are also a great place to work. Allied is listed as a 2023 Best Employer in Canada as part of Kincentric’s Best Employers global certification, which distinguishes organizations that demonstrate strong results in employee engagement, organizational agility, engaging leadership and talent focus.
We are committed to hiring the most qualified candidates with a dedication towards supporting diversity, equity and inclusion across our organization. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, origin, sexual orientation, disability and socioeconomic background.
Note : If you require any form of accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.
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