What are the responsibilities and job description for the Account Management Professional position at Allied Universal?
About Us
Allied Universal is a leading provider of security and facility services in North America. We offer a range of services, including security officer services, facility management, and alarm response.
Job Description
We are seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing day-to-day operations of an assigned account, including supervising security officers, coordinating support services, and ensuring compliance with contractual requirements.
You will work closely with clients to build strong relationships, identify areas for improvement, and implement solutions to drive business results. Your goal will be to provide exceptional customer service and deliver high-quality security services that meet or exceed client expectations.
In addition to your technical skills and experience, you will need excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
Responsibilities:
- Manage a team of security officers, including hiring, training, scheduling, and performance management
- Coordinate support services, including maintenance, repairs, and supplies
- Develop and implement plans to improve client satisfaction and business results
- Ensure compliance with contractual requirements and regulatory standards
- Communicate regularly with clients to address concerns and provide updates
- Other duties as assigned
