Applications Engineer

Are you looking to become part of a dynamic, technology-driven company? AMAG Technology, an Allied Universal® Company, is a market leader in Physical Access Control, Identity Management, and integrated security solutions. We are always looking for talented individuals to join our team. Start your career with AMAG Technology today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most manufacturing or security sales jobs and security technical engineer jobs!

AMAG, an Allied Universal® Company, is hiring an Applications Engineer. In this exciting position you will work closely with the sales team to provide and coordinate technical support throughout the entire sales cycle.

RESPONSIBILITIES:

• Configure and lead demonstration of products and solutions to current and prospective customers, as the lead technical resource.
• Perform Pilots, and Proof of Concept projects.
• Attend industry trade shows, participate in industry workgroups, and promote AMAG Technology
• Work with the capture team on technical responses and content for proposals in response to RFPs, RFI’s & RFQs.
• Work closely with the sales team and prospective customers as a technical SME during sales calls and sales visits.
• Craft and deliver proposals, requirements documentation, and Architecture & Integration designs tailored to customer requirements.
• Work closely with Product Management, Marketing, and Customer Support by providing feedback on potential product enhancements and market demands, as well as competitive direction.
• Assist with System Architecture Designs in support of AMAG Products in various HA and CA environments.
• Work with customers to determine and capture scope of work for feature enhancements, custom development, integrations, and Professional Services work.

QUALIFICATIONS (MUST HAVE):

• Must possess one of the following:
• Bachelor’s degree in an Engineering, Computer Science, Information Technology, or related field of study
• Associate’s degree in an Engineering, Computer Science, Information Technology, or related field of study with a minimum of five (5) years of experience in the access control industry, electronic, computer networking
• The ideal candidate will have 5 years of experience in a similar role.  Familiarity with Physical Access Control Systems, Video Management Systems, and Identity Management as well as other Enterprise Software is preferred. Strong networking background is a must. Previous experience with fortune 500 projects is a plus

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• An understanding of security concepts and the development of security roles within organizations that meet functional, technical and regulatory requirements
• Should have familiarity with security systems and concepts
• Must be able to learn, understand, and apply new technologies to physical and IT security domain.
• Demonstrated ability to effectively communicate complex concepts to customers including technical and non-technical personnel.
• Demonstrated expertise in problem solving and troubleshooting.
• Some Experience with Database systems such as Microsoft SQL
• Familiarity with Microsoft Operating Systems and Windows Server
• Adept at conducting research into project-related issues and 3rd party product integrations
• The ability to perform both independently and in a team-oriented, collaborative environment is essential.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to prioritize and manage changing demands and timelines.
• Strong written and oral communication skills.

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Ten paid holidays annually & five sick days

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.