What are the responsibilities and job description for the Security Operations Center Dispatcher (Altria) position at Allied Universal?
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
- Security Operations Center Dispatcher (Altria)
- Full-time
- prior Law Enforcement/Military/Security
- Valid Driver's License
- Payrate: $28.08
- 12hr shifts
- 6pm-6am
RESPONSIBILITIES:
- Alarm monitoring
- CCTV monitoring
- Camera Survey
- Answering phones; operate IP based telephone system
- Radio Dispatch; use multi-channel communications
- Radio and call logging
- Incident Report issuance and collection
- Operations support; routing of call information to the appropriate units for handling
- Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
- Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
- Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
- Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)
QUALIFICATIONS:
- Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
- Ability to communicate effectively with IT and Security Systems professionals
- Demonstrated ability to operate radio, telephone equipment and/or console monitors
- Ability to adapt in a dynamic work environment while possibly working under pressure
- 21 years of age
- 3 years combined law Enforcement/ Military/ Security or College Degree in related field
- Valid Drivers License
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Salary : $28
