Maintenance Service Technician

The Maintenance Service Technician is responsible for performing troubleshooting, problem solving, preventative maintenance, service, and repair of machine tools at customer sites.

RESPONSIBILITIES:

• Performs troubleshooting and problem solving of CNC Machine Tools.
• Performs high quality, efficient and timely machine/tooling installation, repair and preventative maintenance as assigned.
• Trains and instructs customers, and internal team members, on proper installation, service/repair procedures for current and new equipment/machines and processes.
• Document all actions and findings, complete and report parts required and repair.
• Continuously review current processes and search out improvement methods. Recommend modifications and improvements to machine/equipment, processes, and procedures.
• Responsible for maintaining current technical, interpersonal, and communication skills through continuous development.
• Responsible for calling customers to notify them of estimated time of arrival for each service job before showing up onsite.

QUALIFICATIONS:

• Associates Degree or certification in the troubleshooting, repair, and installation of CNC Machine Tool Products.
• Minimum 2 years experience in the troubleshooting, installation, and repair of Machine Tools Products.
• A valid Drivers License, a good driving record, and the ability to “legally” operate a company “Service” vehicle or personal vehicle for company business.
• Demonstrated application and commitment of customer satisfaction.
• Ability to maintain professional conduct when dealing with customers, peers, builder representatives and suppliers.
• Ability to use PC and job-related software/programs for programming, documentation/record keeping.
• Physical demands: continuous; bending, stooping, standing, climbing, step stool climbing, lifting up to 50lbs, lifting greater than 50lbs with assistance, pushing and pulling.
• Willing to work flexible hours, including weekends and evening hours as required by customer.

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• CNC Maintenance: 1 year (Required)
• Maintenance in a Manufacturing/Industrial Environment: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $25 - $40