What are the responsibilities and job description for the Director of Quality Assurance position at Allies, Inc.?
Director of Quality Assurance
J ob Location: Travels to program locations throughout Middlesex, Somerset and Union counties and to the Administration building in Hamilton, NJ (Mercer County)
Position Type: Full-Time, Flexible Schedule, Exempt
Purpose:
The Director of Quality Assurance ensures that the delivery of services provided by Allies, Inc. are continuously monitored, provided in a manner directly related to the mission, culture and expectations of the organization and to provide technical assistance to all assigned community-based programs.
Requirements:
- Bachelor's Degree in a Human Service discipline or equivalent
- One Year experience serving people with intellectual/ developmental disabilities (I/DD)
- Five Years' experience in serving people with intellectual/developmental disabilities (I/DD) will be considered in lieu of Bachelor's Degree
- The ability to communicate clearly and objectively verbally and in writing
- Valid unrestricted driver's license with good driving record
- Proof of valid auto insurance coverage
- Ability to lift and transfer 50 lbs.
- The ability to sit, bend, squat, reach, and stand for several hours at a time
- Proficiency in Computer applications such as Microsoft Office and Database applications
Responsibilities Include:
- Working a 40 hour salaried, unlimited flexible schedule.
- Facilitating adherence to policies and procedures for community-based services.
- Assisting the Agency Quality Assurance Department in updating policies and procedures when necessary.
- Mentoring Support Managers, Assistant Support Managers and Community Support Staff.
- Assist in creating Standard Operating Procedures (SOPs) for common spaces in group homes.
- Completing reviews of community-based programs:
- Turning in reviews that are written clearly and objectively.
- Training new site managers in policies, procedures and the quality assurance process.
- Assisting site managers in performing corrective actions.
- Reporting any instances of suspected abuse, neglect or exploitation.
- Notifying the Agency clinical department when clinical findings are identified.
- Reporting significant findings and concerns to the Executive Director and Direct Supervisor.
- Participating in Individual Service Plan (ISP) meetings.
- Reviewing ISPs, Person-Centered Planning Tools (PCPTs), and Service Detail Reports (SDRs) to ensure accuracy and providing feedback to support coordinators when changes are necessary.
- Entering service plan data into the Agency Electronic Health Record system.
- Completing all training relevant to the position.
- Driving personal vehicle and maintaining adequate insurance coverage.
- May be called on to fill open shifts in residential program(s).
- Attending meetings, planning sessions, presentations and conferences as assigned; after normal business hours availability a must.
- Other duties as assigned.
Benefits Offered to Full Time Employees:
- Health Insurance
- Vision & Dental Plans
- Prescription Drug Plan
- 401k Retirement Plan
- Paid Time Off
- Observed Holidays
- Life Insurance & Disability Insurance
At Allies, you will meet passionate people dedicating their lives to helping others. We are constantly striving to improve the lives of the people we serve. As a result, we are constantly growing to become better people and a better company. If you have compassion for others and a desire for personal growth and wish to bring that compassion and commitment to work, you will be a great fit!
A llies, Inc. is an Equal Opportunity Employer
