What are the responsibilities and job description for the Remote or Office Customer Service Representative position at alligatorteks?
Job Description
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients through various communication channels. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints in a timely and professional manner
- Provide product information and assistance to customers
- Process orders, returns, and exchanges
- Maintain accurate records of customer interactions and transactions
Qualifications:
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
If you are a team player with a positive attitude and a passion for providing exceptional customer service, we would love to hear from you!
,About alligatorteks
alligatortek began partnering with clients 25 years ago to develop game-changing applications for its clients. We bring deep industry knowledge to design innovative solutions for unique business challenges. We excel at building applications that drive revenue, remove bottlenecks and improve operational efficiency. We work closely with our clients to make sure that the applications we build will have a pleasing user experience and a positive impact on the business.
alligatortek leverages technologies like Microsoft Azure, the .Net framework, Xamarin, and database platforms to design and construct responsive web, mobile, and desktop applications.
alligatortek is recognized as a best-in-class partner, innovator and employer. We are a two-time winner of the Chicago Innovation Awards and a 2015 Microsoft Partner of the Year. Our team is honored to be a four-time winner of the 101 Best & Brightest Companies to Work For in the Nation.
For more information, please visit https://alligatortek.com.
