What are the responsibilities and job description for the Remote or Office Live Chat or Tele Chat Support position at alligatorteks?
Job Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Remote Live Chat or Tele Chat Support. In this role, you will be responsible for providing exceptional customer service and support through live chat or telephone conversations. If you have excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities:
- Respond to customer inquiries and issues in a timely and professional manner
- Assist customers with product information, troubleshooting, and account inquiries
- Provide accurate and detailed information to customers to resolve their concerns
- Maintain a positive and empathetic attitude towards customers at all times
- Document customer interactions and follow up on any unresolved issues
Qualifications:
- Previous experience in customer service or support role preferred
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficiency in using live chat or tele chat software
If you are looking for a rewarding opportunity to work remotely and make a difference in the lives of customers, apply now!
,About alligatorteks
alligatortek began partnering with clients 25 years ago to develop game-changing applications for its clients. We bring deep industry knowledge to design innovative solutions for unique business challenges. We excel at building applications that drive revenue, remove bottlenecks and improve operational efficiency. We work closely with our clients to make sure that the applications we build will have a pleasing user experience and a positive impact on the business.
alligatortek leverages technologies like Microsoft Azure, the .Net framework, Xamarin, and database platforms to design and construct responsive web, mobile, and desktop applications.
alligatortek is recognized as a best-in-class partner, innovator and employer. We are a two-time winner of the Chicago Innovation Awards and a 2015 Microsoft Partner of the Year. Our team is honored to be a four-time winner of the 101 Best & Brightest Companies to Work For in the Nation.
For more information, please visit https://alligatortek.com.
