What are the responsibilities and job description for the Remote or Office Member Service Representative position at alligatorteks?
Job Description
We are seeking a dynamic and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional service to our members and assisting them with their inquiries and concerns. If you are a team player with excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities:
- Respond to member inquiries via phone, email, and in-person
- Assist members with account maintenance and transactions
- Resolve member complaints and issues in a timely and professional manner
- Promote products and services to members based on their needs
- Ensure accuracy and completeness of member records
Qualifications:
- High school diploma or equivalent
- 1-2 years of customer service experience
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are looking for a rewarding opportunity to make a difference in the lives of our members, apply now to join our team as a Member Service Representative!
,About alligatorteks
alligatortek began partnering with clients 25 years ago to develop game-changing applications for its clients. We bring deep industry knowledge to design innovative solutions for unique business challenges. We excel at building applications that drive revenue, remove bottlenecks and improve operational efficiency. We work closely with our clients to make sure that the applications we build will have a pleasing user experience and a positive impact on the business.
alligatortek leverages technologies like Microsoft Azure, the .Net framework, Xamarin, and database platforms to design and construct responsive web, mobile, and desktop applications.
alligatortek is recognized as a best-in-class partner, innovator and employer. We are a two-time winner of the Chicago Innovation Awards and a 2015 Microsoft Partner of the Year. Our team is honored to be a four-time winner of the 101 Best & Brightest Companies to Work For in the Nation.
For more information, please visit https://alligatortek.com.
