Department: 63319900 Allina Health Group Bloomington
Shift: Day (United States of America)
Hours: 40
Contract: SEIU-6-Aspen Clerical and Technical-TAP
Weekend Rotation: None
Job Profile Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Job Description:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

Principle Responsibilities

• Greets and welcomes patient in person or by phone.
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patient to complete appropriate paperwork.
  • Directs patient to their appointment or procedure.
  • May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
  • May obtain prior authorization before date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Preferred Qualifications

• High school diploma or GED
• Associate's or Vocational degree
• 0 to 2 years of clerical or business environment experience
• 0 to 2 years of medical terminology knowledge
• 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook

Physical Demands

• Sedentary:
• Lifting weightUp to 10 lbs. occasionally, negligible weight frequently

Additional Job Description:

**Position may require candidate to float with in 15 miles of Bloomington clinic**

• 1.0 FTE (40-hours per week)

• 8-hour day shifts

• No weekends

• Full-Time benefit eligible

Pay Range:

Pay Range: $19.92 to $26.20 per hour

The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary:

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) - voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Paid Caregiver Leave
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

Benefit eligibility/offerings are determined by FTE and if you are represented by a union.