What are the responsibilities and job description for the JORY Busser position at Allison Inn & Spa?
The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.
JORY is the signature restaurant at The Allison Inn & Spa. Our creative fine dining menus accentuate the native flavors of the Willamette Valley with a strong influence on seasonal, farm-to-table agriculture. Each morning ripe vegetables are picked to be woven into the daily menu plan.
At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing world class service and meaningful memories for our guests. Join us as we strive for excellence.
The Allison Inn & Spa Standards of Excellence
- At all times, cultivate a welcoming environment for our guests: great guests with a smile, learn and use guest names, welcome returning guests
- Thank guests and invite them to return
- Consistently demonstrate teamwork – sharing workload responsibilities with a positive attitude
- Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language
- Interact professionally at all times with guests, suppliers and other employees
- Support management business decisions
- Learn and comply with The Allison Inn & Spa policies and procedures
- Follows all safety policies and procedures
Duties and Responsibilities
- Demonstrate coffee and menu knowledge.
- Be knowledgeable about local entertainment options
- Keep a neat, groomed appearance as per The Allison guidelines.
- Be in proper, clean, well maintained uniform at all times.
- Follow side-work directions and maintain restaurant in a clean, organized fashion
- Stock all stations with the needed glassware, cutlery and dishes.
- Maintain and produce coffee, tea, bread and sparkling water
- Monitor service levels in the bar, lounge and pool area.
- Maintain sanitation and cleanliness per Jory and Oregon state health guidelines.
- Maintain service through closing.
- Serve as liaison with front desk and restaurant managers for guests needs and comments
- Close restaurant properly, prepare for the next shift and complete side-work and cleaning daily.
- Any additional duties assigned by management
Job Skills/Requirements/Qualifications
- One (1) year in a restaurant, stand-alone or hotel preferred.
- Interest in fine dining cuisine.
- Experience in the food and beverage industry is preferred.
- Current Food Handlers Card
- Ability to work a flexible schedule to include weekends, evenings and holidays.
- Ability to effectively communicate with all team members.
- An enthusiastic, positive demeanor and desire to provide exceptional guest service.
- Clear pre-employment Background Check and Drug Screening (excluding THC).
Working conditions/Physical Requirements
- Ability to bend and lift up to 50 pounds of heavy wine, boxes, supplies.
- Ability to carry up to 25 pounds across the distance of the various dining areas.
- Ability to reach with hand and arms, sit, stand, walk, use stairways to climb throughout the property, be in refrigerated areas, and to talk or hear.
- Specific vision abilities required include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
- The noise level is moderate.
- The work environment has frequent temperature swings as the employee moves between guest spaces, outdoors, and refrigerators for example.
- Reasonable accommodations may be requested by participating in an interactive process.
