What are the responsibilities and job description for the Business Marketing Manager position at Allo Communications LLC?
At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. Here’s the basic plot structure: next‐generation fiber‐optic technology, the most dynamic and authentic characters you’ll ever meet, taking over the telecom world. Since 2003, we’ve had a compelling story to tell and an audience eager for a new narrative and genuine connection. We’re looking for someone who can weave technical terms into real‐life experiences. You’ll author a brand presence our employees and business customers feel compelled to identify with and chronicle the evolution of our fiber domination. This position works closely with the marketing, product, business sales, training, and operations teams. You have a way with words, but we’ll also expect you to crunch some numbers. You’ll determine whether our story has a meaningful impact on our audiences or if a plot twist is needed. Business leads are your domain; you’ll oversee all aspects, including new customer acquisition, retention, upselling, and everything in between. Knowledge and experience are essential; we need someone with real direct‐to‐business marketing, direct‐to‐business sales, and brand management experience. We think character is just as important and look for those who have an instinct for our core values: Honest, Local, Exceptional, and Hassle‐Free. RESPONSIBILITIES: Kick off the day by checking our team project management system, updating deadlines, completing tasks, and organizing your digital priority list. Take time to evaluate market research to ensure we’re at the top of our game when it comes to our competitors. Work with the creative team and our vendors to strategize, research, write a campaign brief, and finalize business campaigns to reach our target sales goals. Track campaign deadlines, monitor results, optimize the message, creative, and spend, and track our yearly budget. Prepare for a monthly presentation to ALLO leadership. You’ll translate impressions, CTR, and conversions into a comprehensive overview that all departments can grasp and appreciate. Work with the product development team on new product rollouts, and work with teams to keep our customers and teammates informed. Build strong relationships with community leaders, business leaders, and residents within our regions. Work with department leadership to build training and techniques around customer engagement, upsell, and retention. Develop reports and dashboards to communicate performance and deliver insight to customers while monitoring data quality issues. Continuously seek out opportunities to add value through process automation and programmatic solutions to manual tasks. Be proactive to customer needs and support the ALLO management team as our primary customer. Develop and maintain knowledge of latest trends and best practices. Effectively present and discuss analysis and insights with customers in narrative or visual form. EDUCATION: Bachelor’s Degree in Marketing, Advertising, Business Management, or Communication EXPERIENCE: 3-5 years in marketing and brand management 3-5 years managing a marketing team High‐level competency in verbal and written communication SKILLS / KNOWLEDGE / ABILITIES: Goal‐oriented with a can‐do attitude Right‐brained, left‐brained, we want your whole brain Wide degree of creativity and latitude Problem solver with a get‐it‐done attitude Always open mentality – you welcome new ideas, constructive criticism, team feedback, and departmental input Curiosity is your superpower – you are eager to be constantly learning, adapting, and improving You know your stuff in the marketing world and are willing to collaborate outside the team and even the company when appropriate REQUIREMENTS: Raise objects up to 25 lbs. Remain upright on feet for extended periods Remain stationary for extended periods Ability to communicate information Ability to operate a computer Identify different colors Possess/Maintain a valid Driver’s License Travel requirement: 25% People are our passion. At ALLO, we don’t treat you like a number. You’re a human being. Get ready to plug into the perks at ALLO: Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously! Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%. Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts. Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program. Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities. Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition. ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people. Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com. ALLO is a Drug Free and Tobacco Free Workplace. ALLO Fiber is a telecommunications company that has provided fiber internet, TV, and phone service to residents and businesses since 2003. We also proudly offer various technical solutions for businesses outside our fiber footprint. ALLO’s growth and success since 2003 are largely thanks to our reputation for exceptional customer service, future-proof technical capabilities, experienced and knowledgeable personnel, and superior products. We have worked hard to develop a world-class network to expand business opportunities, create jobs, and improve quality of life. At ALLO, we take great pride in providing residents and businesses with unmatched entertainment and communications options while being active in our communities and remaining local in our operations. Our mission is to create, connect, and serve Gigabit communities and end the digital divide one customer at a time. EEO Info | EEO Letter | EPPA Info | FMLA Info
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