What are the responsibilities and job description for the Business Sales Account Manager position at ALLO Communications?
At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.
We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
Business Account Managers support our accelerated growth and help us sell our innovative Fiber Optic, Cloud Based Phone Systems, Cybersecurity, and Managed IT Services to new and existing customers. This is a very crucial role for ALLO's growth and core value to offer world class products and services. It is a common misconception that a potential candidate must meet all requirements to apply for a role. At ALLO, we believe in providing opportunities to those who are coachable and have a growth mindset, a positive attitude, and grit!We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
If you're a highly motivated and results-oriented individual with a strong work ethic, we encourage you to apply!
RESPONSIBILITIES:
In this role, you'll be responsible for:
- Developing and executing prospecting strategies to identify and qualify new leads
- Nurturing and closing leads through the sales process
- Providing excellent customer service and support to your base of existing accounts
- Upselling current accounts with new innovative products and renewing existing contracts
- Face to face meetings with clients for sales and installs
Day-to-day duties typically include:
- Researching the needs of existing customers and learning who makes decisions about purchasing
- Contacting existing customers via email or phone to establish rapport and set up meetings to verify all their needs are being taken care of by ALLO
- Upsell new product to existing customers
- Entering opportunities in Salesforce
- Planning and overseeing customers meetings
- Attending conferences, meetings, and industry events
Other typical duties include:
- Preparing PowerPoint presentations and sales displays
- Contacting clients to inform them about new developments in the company’s products
- Developing quotes and proposals
- Run reports in Salesforce
- Look up service orders in NISC and verify customers’ requests are being completed in a timely manor
To keep healthy relationships with clients, this mostly requires socialization. From simple chats on the phone to lunches and events or conferences, business sales executives must be sure to keep their customers happy. Of course, as with all office jobs, documentation is also a big part of the work. Business development professionals are also obligated to write reports and provide feedback to upper management about what is and is not working.
EDUCATION:
- College degree or relevant experience
EXPERIENCE:
- Two years of sales experience
- New university graduate but hungry to learn technology and sales
- Business sales experience and/or telecom experience are an advantage
SKILLS / KNOWLEDGE / ABILITIES:
- Strong communication and IT fluency
- Creative talents and the ability to solve tough problems
- In-depth knowledge of the industry and its current events
- The ability to handle pressure and meet deadlines
- Skill in prioritizing and triaging obligations
- Attention to detail
- Excellent time management and organization
- Socially adept
- Good with numbers
- Able to provide quality leadership to team members
- Professional business acumen and character
- Comfortable in an office environment
- Coachable and hungry for knowledge
- Passionate about sales and providing an amazing customer experience.
- Typing skills ( 30 words per minute)
- Microsoft Office Experience (Word, Excel, PowerPoint)
REQUIREMENTS:
- Ability to communicate information
- Ability to operate computer
- Remain stationary for extended periods
- Possess/maintain an valid driver's license
- Travel requirement: 25%
People are our passion. At ALLO, we don’t treat you like a number. You’re a human being.
Get ready to plug into the perks at ALLO:
- Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
- Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
- Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
- Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
- Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
- Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.
ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at
recruiting@allofiber.com
.
ALLO is a Drug Free and Tobacco Free Workplace.
