What are the responsibilities and job description for the 3PL Operations Account Manager NJ position at Allport Cargo Services?
Supply Chain 3PL Account Manager
What makes Allport Cargo Services a success is our people and their commitment to excellence!
Our team of global logistics professionals brings together decades of experience in every link of the supply chain. With the diversity of our business, Allport Cargo Services provides a wide range of challenging opportunities and an ideal environment for career-minded individuals. We are currently looking for a Supply Chain 3PL Account Manager to join our growing US Operations team.
Position Summary :
Seeking candidates with 3PL experience either on the provider or customer side. Responsible for operational and technical management for named ACS accounts. Position will facilitate, monitor, and integrate the ACS USA service offering, both internally and externally, to optimize service delivery, customer value / satisfaction, and to drive continuous improvement.
Duties and Responsibilities :
- Own and manage the overall execution of an account at an operations management level, carrying out specific requirements as documented in the customer SOP and destination account management document.
- Maintain strong contact / relationships with global customers and ACS regions supporting those customers.
- Strong Presentation and inter-personal skills are essential to interface regularly with customers and develop relationships.
- Develop and maintain in-depth knowledge of customer's business and associated supply chain requirements.
- Drive operational excellence, improvement, and operational SOP execution / compliance / quality.
Create internal performance score-carding.
Analyze both new and existing businesses to generate additional revenue opportunities.
Education / Requirements :
