What are the responsibilities and job description for the Restaurant Supervisor position at Allred?
Job description
Job Title: Restaurant Supervisor
Location: Newport, Oregon
Employment Type: Full-Time – Non-Exempt
About Us: The Allred is a new 102-room relaxed upscale hotel opening in the fall of 2024. The Allred’s Bites Bar is a lobby and mezzanine area that serves as both the hotel lobby, and a unique dining destination. You will be a part of a hospitality experience that will set a new standard for elegant approachability in the region. Allred guests will have an unforgettable Oregon Coast experience with relaxed, upscale guestrooms, considered amenities, and exceptional service - along with magnificent ocean views. We are seeking friendly, dynamic, and experienced hospitality professionals to join our team and help elevate our guests’ and employees’ experiences to new heights
Job Description: The Restaurant Supervisor oversees daily operations, ensuring smooth and efficient service while upholding the highest quality standards. They support the Restaurant and Lounge Manager and the front of house team, fostering a positive and rewarding work environment for all employees, leading to remarkable guest experiences.
· Create remarkable experiences for our colleagues and guests
· Assist with overseeing daily operations of the restaurant and lounge to ensure smooth and efficient service
· Help lead employees and maximize performance and dedication through effective coaching and training
· Maintain exceptional guest experiences by upholding high standards of service, promptly addressing guest inquiries and concerns and sharing feedback for continuous improvement
· Monitor food and beverage quality, presentation and service standards while working closely with the Restaurant and Lounge Manager and the back of house team
· May assist in recruiting and supporting the process of hiring restaurant staff
· May assist in creating and maintaining operating/training manuals for the front of house team
· Assist with inventory, ordering and supplier relationships
· Ensure compliance with health, safety and sanitation regulations as well as regulating policies and procedures to maintain a safe and clean environment for both guests and staff
· Assist with developing and reviewing employee schedules
· Assist with Take-Out and Room Service functions
· May respond to guest reviews via TripAdvisor and Google reviews
· Provide supervision and oversight to the front of house staff in the Restaurant and Lounge Manager’s absence
· Support Restaurant and Lounge Manager in setting and reaching goals for department
· Other duties as assigned
Qualifications:
- 2 years’ experience in a relaxed upscale dining establishment with a solid understanding of restaurant operations
- Excellent customer service skills and a passion for creating memorable guest experiences.
- Knowledge of health, safety and sanitation regulations
- Strong organizational and multitasking abilities, with attention to detail
- Ability to work flexible hours, including evenings, weekends, and holidays
- Excellent communication and interpersonal skills
- Basic Computer skills including a working knowledge of MS Outlook, Excel and Word required
What We Offer:
- Competitive salary
- ESOP (Employee Ownership)
- 401K
- Comprehensive benefits package, including medical, dental, and vision insurance and paid time off.
- Opportunities for professional growth and development.
- The opportunity to work for a locally owned (70% family/30% ESOP) hospitality company focused on its people.
- A vibrant and scenic work environment in beautiful Newport, Oregon.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their experience and why they are the ideal fit for this role.
Job Type: Full-time
Pay: $23 - $24 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Type: Full-time
Pay: $23.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Ability to Relocate:
- Newport, OR 97365: Relocate before starting work (Preferred)
Work Location: In person
Salary : $23 - $24