What are the responsibilities and job description for the Brand Leader, FT - Bloomingdale's Huntington position at AllSaints?
THE ALLSAINTS TEAM
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you
.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standard
s.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to th
is.
THE
ROLE
As an AllSaints Stylist, you are the fundamental link between our products and custo
mers.The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store custo
mers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all
times.
You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the
taking.
WHAT WILL I B
- E DOING?
Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importan - tly, fun!You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand e
- xperienceYou will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at
- all timesStock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive custome
- r journeyYou will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer servi
- ce systemYou will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty
- and trustYou will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the be
- st resultYou will greet our customers into our store and tailor your approach to support the purpose of th
- eir visitHousekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at
- all timesWorking as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and de
- velopmentYou will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from h
- ome basisYou will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams
promptly
WHAT SKILLS
- DO I NEED?
Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer - experienceAwareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and cust
- omers alikeCan do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy
- shop floorsGood problem solving techniques and ability to do so with pace, empathy and sometimes und
- er pressureTech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer ser
- vice systemYou'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all thing
- s AllSaintsExcellent attentio
- n to detailA confident c
- ommunicatorYou love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing
new outfit
Pay Range in Huntington
Station, NYExact compensation may vary based on skills, experience,
and location
Hourly Rate:$18.00/hr - $19.00/hr (plus potential to earn additional from our team commis
sion scheme)Elevate your earnings with our team commission scheme. Your hard work can translate into grea
ter rewards.
ABOUT
THE LOCATION
Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand’s iconic aesthetic to West
Hollywood, CA.
WH
AT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best f
or our customersOne Team We are joined up and encourage others to s
hare their ideasWe Do What We Say We Will We know our goals, and we work with clear
outcomes in mindWe Are Responsible We are self aware, understand the impact we have on others and are positive
about th
e future
BENEFITS
Health and
Wellbeing Benefits
AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registere
d domestic partner.
Health & Wellbeing Be
- nefits Plan include:Medical,
- Dental, Vision, andFlexible Spending Accounts (FSA) & Dep
- endent Care AccountsCommuter & Par
- king Saving Accounts401(k) Enrollment - Traditional 401(k)/Roth
- 401(k) with matchingPaid Time
- Off & Sick LeaveEnhance Pa
- id Parental BenefitsVoluntary Additional Life & Disability Coverage for S
- pouse and Child(ren)Basic
- Life and DisabilityShort/
- Long-Term DisabilityEmployee
- Assistance ProgramsPerson
al Clothing Discount
Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these
benefits at any
time.
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to th
e success of our brand.We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, tra
nsgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is inc
redibly important to us.
If you need any support or adjustments during your application, please get in touch with us
and we are
#LI-Onsite
Salary : $18 - $19