What are the responsibilities and job description for the Operations Specialist - Exterior Facilities Management - Base Salary to 75k/year - Mechanicsburg, PA position at AllSearch Recruiting?
Operations Specialist - Exterior Facilities Management - Base Salary to 75k / year - Mechanicsburg, PA
Our client, a leader in exterior services management, is seeking an Operations Specialist for the Support Team to oversee the recruitment, training, and management of a dedicated support team. The Operations Specialist ensures service delivery, quality assessments, and the integration of technology to enhance operational performance across various platforms, including snow and ice, landscaping, and enhancements.
As a critical contributor, the Operations Specialist will manage team readiness, oversee site quality surveys, and lead the deployment of sensor technologies.
Responsibilities :
Hire, train, and manage part-time and full-time support team members, including Sensor Array Agents, Billing Agents, and Oversight Team Members.
Ensure the support team is trained and operationally prepared to meet service delivery standards.
Plan, train, and execute quality surveys for snow, ice, and landscaping projects, ensuring data is accurately recorded and analyzed.
Manage sensor installation, repositioning, inventory, and storage to support site-level data collection.
Oversee season startup and shutdown processes for snow and landscape operations, ensuring tasks are completed on time.
Work closely with internal and external teams to monitor performance, address issues, and improve service outcomes.
Develop processes to proactively assist account executives with site enhancements before, during, and after implementation.
Provide timely updates to stakeholders on project progress and team initiatives.
Keep a pulse on the job market with advanced job matching technology.
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