What are the responsibilities and job description for the Scheduling Project Coordinator position at AllSeason Solar & Roofing?

Job Description

About Us

AllSeason Solar & Roofing is one of the Tri State Areas Top Solar & Roofing Companies, rated by total installation volume and customer satisfaction surveys.

Job Description

AllSeason Solar & Roofing is seeking applicants for Scheduling Coordinator for our Solar Projects.

This Position’s will create an exceptional customer experience while supporting specific facets of the solar project. The ideal candidate will be responsible for handling multiple projects in a fast-paced, high-volume environment while functioning as the primary customer advocate.

The role of the Scheduling Coordinator is to populate & maintain the work schedules for our Site Survey Crews and Installation crews, Inspection Teams and keep jobs moving towards a customer’s “Permission to Operate” as quickly as possible. When scheduling events with customers, the Scheduler clearly communicates all relevant timelines, technical and process-oriented information and adjusts expectations if necessary. Our success as a company depends on the quality, helpfulness, and speed of the Solar Project Installation.

Responsibilities

Maintain a populated crew schedule for at least 3-4 weeks out with manager.
Schedule, track and follow up on inspections with townships
Coordinate with project managers and vendors on material orders and drops
Ensure that the data provided meets the requirements for the business in order to invoice projects at expected value. Any change will require guidance from senior leadership.
Communicate daily with Senior Leadership for job progress, scheduling, etc. and maintain and update the tree removal schedule on weekly basis.
Data Entering all Schedule detail information via G Suite / Google Calendar
Contact with Homeowners to schedule & confirm their Site Survey & installation / Service
Set and at times re-set expectations with the customer on the installation itself along with next steps in the projects post-construction

Qualifications :

Minimum 1 years of experience in a customer support or scheduling role required

Strong phone and listening skills

Excellent follow up and problem solving skills

Strong computer skills

Proficient in Microsoft Office programs and G Suite programs

Familiar with Drop Box, Google Apps

Tech savvy

Ability to multi-task in a high-volume environment and results oriented to deliver an outstanding customer experience

Excellent customer service skills required

Excellent written and verbal communication skills required

Thrive in a team environment

Hours, Compensation & Benefits :

Full-Time in Office position

Hourly Position

Health, Prescription, Vision benefits available

Paid Holiday, Vacation and PTO days

Paid Training

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Scheduling Coordinator

AllSeason Solar & Roofing

Lacey, NJ Full Time

About Us AllSeason Solar & Roofing is one of the Tri State Areas Top Solar & Roofing Companies, rated by total installat...

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What are the responsibilities and job description for the Scheduling Project Coordinator position at AllSeason Solar & Roofing?

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Job openings at AllSeason Solar & Roofing

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