Demo

Licensed Customer Service Professional

Allstate Insurance Agency - David Ager
Wilmington, NC Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/26/2025
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

As an Insurance Customer Service Representative, you will help maintain the book of a large local Allstate agency by engaging with existing clientele and building strong relationships in the community. You will apply insurance knowledge and customer service skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice.

Responsibilities
  • Provide account reviews upon incoming calls for existing customers, cross selling as needed
  • Help existing customers with changes needed
  • Help protect customers by offering Allstate products that will meet their needs
  • Serve your local community by helping them prepare for life’s uncertainties
  • Educate prospective customers on how to protect their families and assets
  • Provide a positive customer experience
Job Qualifications
  • Strong interest in Customer Service - experience preferred
  • PROPERTY AND CASUALTY INSURANCE LICENSE REQUIRED
  • Confident, motivated individual who works well independently
  • Able to multi-task, follow through, and follow-up
  • Have excellent verbal and written communication skills
Benefits may include:
  • Comprehensive on-the-job training
  • Continuous learning and development courses, available through Allstate University and other programs
  • Positive work environment
  • Advancement opportunities

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

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