What are the responsibilities and job description for the Customer Service Representative- Insurance Agency position at Allstate Insurance - Jackson and Associate Agency?
Licensed Customer Service Agent
Jackson & Associates - Allstate
Job Overview
At Jackson & Associates - Allstate, we believe in putting people first—our clients and our team. We foster a supportive and growth-oriented environment where our employees feel valued, trained, and set up for success.
We are currently hiring for a Licensed Customer Service Agent to join our growing team! This role is ideal for someone who is passionate about helping clients, problem-solving, and providing exceptional customer service in the insurance industry.
This is a part-time, in-office position that offers stability, career growth, and a team-driven atmosphere where your contributions are recognized and rewarded.
Compensation Structure
Base Salary Bonus Opportunities
- Competitive base salary starting at 20,000 per year
- Opportunity to earn performance-based bonuses for sales, reviews, and customer satisfaction
- Total compensation potential: $20,000 to $40,000 per year
What You’ll Do
· Assist current customers with policy updates, billing inquiries, and claims support
· Educate clients on policy options, coverage details, and available discounts
· Provide fast and efficient service to maintain high customer satisfaction
· Work closely with the sales team to identify bundling opportunities for added customer savings
· Utilize agency tools and technology to track customer interactions and follow-ups
Benefits
· Base Salary Bonus Opportunities
· Paid Time Off (PTO)
· Health Care Stipend
· Retirement Plan
· Career Growth & Professional Development
· Hands-On Training & Licensing Support (if not already licensed)
· Supportive & Team-Oriented Work Environment
· Monday-Friday Schedule (No weekends!)
· Opportunities for Advancement
Who We’re Looking For
· Licensed in Property & Casualty Insurance (P&C) required
· Customer service experience preferred (Insurance experience is a plus!)
· Strong communication and problem-solving skills
· Ability to multitask in a fast-paced environment
· Passionate about helping people and making a difference
Join Our Team!
If you’re looking for a rewarding career where you can grow, be appreciated, and make an impact, we’d love to hear from you!
Apply Today – Let’s build something great together at Jackson & Associates - Allstate!
Job Type: Part-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Shift:
- Day shift
- No nights
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus
Language:
- Spanish (Preferred)
License/Certification:
- Property & Casualty License (Preferred)
Ability to Commute:
- Chicago, IL 60609 (Required)
Ability to Relocate:
- Chicago, IL 60609: Relocate before starting work (Required)
Work Location: In person
Salary : $20,000 - $40,000