What are the responsibilities and job description for the Allstate Insurance Sales Representative position at Allstate Insurance?
Large exclusive Allstate agency. Great benefits, awesome team, and lots of room for growth!
LSP, Customer Service
Allstate – John Standefer Agency, Godfrey, IL
Employment Type
Full-time
Benefits Offered
Paid Time Off
Paid Holidays
401k Match
Medical & Dental Benefits
Compensation
Salary Bonus
We are seeking a LSP, Customer Service to join our team at our Godfrey Allstate Agency. In this role, you will be responsible for providing exceptional customer service to clients, addressing inquiries, processing policy changes, and ensuring customer satisfaction. You will be fully supported by our outstanding team and leadership!
Requirements
- Property and Casualty insurance license required
- One (1) year of experience in customer service or administrative support
- Be intuitive and resourceful
- Possess an upbeat, positive, and enthusiastic attitude
- Be a great team player
- Ability to prioritize and multi-task
- Excellent written and verbal communication skills
- Ability to build rapport with clients
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Highly reliable with the ability to maintain regular attendance and punctuality
Responsibilities
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation.
- Answer customer calls and correspondence regarding new or existing insurance policies
- Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
- Secure all Trailing Documents from customers
- Listen to customers, understand their needs, and resolve customer issues
- Comply with insurance standards and regulations
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
- Commission pay
Ability to Commute:
- Godfrey, IL 62035 (Required)
Ability to Relocate:
- Godfrey, IL 62035: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $70,000
