What are the responsibilities and job description for the Remote Customer Service Specialist position at Allstate Insurance?
Become a Customer Service Representative in Littleton, CO with the Vaughn Agency!
Are you a problem solver with a passion for helping people? Take control of your career and join the high-performing Vaughn Agency! You'll assist customers, inform them about insurance products, and provide outstanding service.
Why You'll Love Working Here:
- Supportive Company Culture: Experience a workplace where collaboration, inclusivity, and innovation thrive. Our culture fosters teamwork and mutual respect, helping you to feel inspired and appreciated every day.
- Thriving Community: Engage with a vibrant local community and build lasting relationships, helping your neighbors safeguard their futures.
- Unlimited Growth Potential: We believe in your potential and are committed to your success. One way we carry this out is through our Sales Representative Development Program.
- Empowerment and Flexibility: We understand the importance of work-life balance and provide the support you need to thrive both personally and professionally. Our remote work model is designed to enhance productivity, boost job satisfaction, and support your overall well-being.
Unmatched Benefits and Perks:
- Uncapped Commission Pay: Rewarding your dedication and hard work.
- Steady Employment: Job stability as an essential business.
- Career Development & Growth: We're committed to nurturing your professional growth.
- Hands-On Training: Equip yourself with the tools you need to succeed.
- Comprehensive Health Benefits: Health and dental insurance for your well-being.
- Paid Time Off: Balance work and life effectively.
- Holidays Off: Enjoy quality time with loved ones.
- 401k Enrollment: Invest in your future after 1 year.
- Remote Work Arrangement: Enjoy the flexibility of remote work.
Key Responsibilities:
- Exceptional Service: Provide friendly and attentive service for inquiries about insurance, policy changes, claims, and billing.
- Business Generation: Explore new opportunities through cold calls, referrals, and in-office visits.
- Policy Updates: Keep customers informed about changes or updates to their policies.
- Cross-Selling: Help achieve sales goals by collaborating with the team.
- Administrative Support: Assist with tasks like copying, mailing, media management, and maintaining the company CRM.
Requirements:
- Customer Service Experience
- Sales Experience
- Technology Proficiencies: Effective use of CRM and new processes.
- Education: High School Diploma or GED.
- Communication Skills: Excellent verbal and written communication skills.
If you're a driven, goal-oriented individual looking to join a tight-knit team, and career development opportunities, apply now and start your journey towards a fulfilling and impactful career with the Vaughn Agency!
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- sales: 2 years (Preferred)
License/Certification:
- Colorado Property & Casualty License (Preferred)
Work Location: In person
Salary : $40,000