Field Auto Adjuster - Queens, NY

Field Auto Adjuster - Queens, NY

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

Apply remote type Fully Remote Location Specific locations USA - NY (Remote) time type Full time posted on Posted Yesterday job requisition id R8418

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.

Job Description

As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer / shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. You must live in Queens, NY and be willing to travel and work claims in Queens to be eligible for this role.

Responsibilities :

• The Customer Service Expert – You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, leading with empathy.
• The Investigator – You’ll independently investigate casualty claims by performing detailed reviews of damage and interpreting policies.
• The Effective Communicator – You’ll use phone, emails, and video chat with customers to help them through a fast, fair, and easy claims process.
• The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, and third-party carriers.
• The Problem Solver – You’ll utilize multiple tools to get the job done in a fast-paced environment.
• The Recorder – You’ll protect the company financially by executing policies and keeping a clear record of your work.

Preferred Qualifications :

Notice of Licensing Requirement :

As a condition of employment, you may be required to obtain an adjuster and / or an appraiser license within 60 days of hire.

Sign On Bonus :

This is not an entry-level position. Candidates must have experience writing auto collision estimates using auto estimating programs. You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.

Allstate Benefits :

Being a part of Allstate means you receive a benefits package from Day 1 of employment, including time off, healthcare, retirement, and more.

Notes :

The preceding description is not designed to be a complete list of all duties and responsibilities. Regular, predictable attendance is an essential function of this job.

Please note, you may be required to attend 1-week of training that will take place in Wheeling, IL.

Skills : Auto Estimating, CCC ONE, Communication, Customer Service, Empathy, Written Communication

Compensation : Compensation offered for this role is $52,260.00 - 92,790.00 annually based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity to challenge the status quo and impact the future for the greater good.

Good Hands. Greater Together.

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Salary : $52,260 - $92,790