What are the responsibilities and job description for the Sales Representative Insurance Agent position at Allstate?
Job Description Job Description Job TitleProperty and Casualty Insurance Sales RepresentativeJob SummaryProvides customer service and resolves issues by offering solutions, explanations and options. Quotes and prepares insurance proposals.General AccountabilitiesProvides customers' information about products or services, quotes and closes sales, cancels accounts, or obtains details of complaints.Ensures full customer satisfaction and maintains a friendly, helpful demeanor while engaging in proactive policy retention strategies.Identifies and prioritizes problems and issues related to service area.Maintains close contact with customer to give updates on progress toward resolution of issue or service request.Refers unresolved customer issues to designated departments for further investigation.Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork.Personally responsible for hitting team and individual sales goals.Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- The company reserves the right to add or change duties at any time.Job QualificationsEducation : High school diploma, equivalent or higher education.Experience : 1-2 years of related experienceState of Florida 4-40 Licensed a MUST.SkillsExcellent verbal and written communicationService orientationCritical thinkingActive listeningKnowledgeable in Office ProgramsReliable and with great time management
