What are the responsibilities and job description for the IT AV & Webcast Admin position at Alltech Consulting Services?
Job Description
What you will be doing
Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing.
Provide support to UC engineers for Telecom projects, perform statistical analysis, analyze datasets and generate reports.
Organization
Planning, executing, tracking multiple meetings.
Ability to keep up to date on virtual event technology.
Liaison between facilities, Booking team
Coordinating (Webcast production)
Scheduling, booking, planning event, conduct dry-runs, pre-production and post-production.
Attend meetings with stakeholders to identify issues and make recommendations.
Technical skills
Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc.
Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Center, vMix, Pearl 2, IBM (Ustream), Web
Premiere Pro
Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.
Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing t
Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities.
Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.
What we need to see :
Minimum 3 years of experience in AV / Telecom support technician
Minimum bachelor’s degree in computer science, Engineering or related discipline
Experience using collaboration and conferencing toots such as Cisco Webex, Microsoft Teams
Experience with Vyopta, Pexip CVI, Magic Info, Novisign, Cisco TMS and Expressway is a plus
This is imp
Technical, analytical, and presentation skills with a high degree of self-motivation and can-do attitude with strong MS office skills
Ability to work in a dynamic environment and adhere to tight deadlines.
Resilient and result driven to meet the required deadlines.
Strong communication and interpersonal skills (verbal and written)
