What are the responsibilities and job description for the Lead Customer Service Professional position at AllTech Services, Inc.?
🏆 VOTED BEST CONTRACTOR TO WORK FOR IN THE EASTERN REGION – HVAC & Plumbing Magazine
🏆 VOTED BEST WORKPLACE IN VIRGINIA – Inc. 5000
AllTech Services, Inc. is growing, and we’re looking for a Lead Client Services Professional to take our Contact Center team to the next level. With over 30,000 Five-Star reviews, we don’t just deliver great service—we set the standard.
Why Join AllTech?
At AllTech Services, leadership is about more than just managing—it’s about mentoring, inspiring, and creating a workplace where every team member thrives. Our leadership team is accessible, supportive, and invested in your success. When you join us, you’re not just another employee—you’re family.
What We Offer
💰 Weekly Pay Bonuses – Get paid weekly with performance-based incentives.
⏳ Paid Time Off & Holidays – 80 hours of PTO 8 paid holidays, including your birthday!
❤️ Best-in-Class Health Benefits – We cover 80% of premiums with 100% coverage after deductible for medical, dental, and vision plans. Plus, free mental health sessions, chiropractic care, mammograms, and more.
💼 401(k) with a True 4% Company Match – Invest in your future starting on day one.
🎓 Career Growth & Tuition Reimbursement – We invest in YOU with training, development, and career advancement opportunities.
🎟️ Employee Perks – Over 100 discounts at restaurants, hotels, amusement parks, and more.
🎉 Company Culture Like No Other – Regular team-building events, happy hours, and epic holiday parties.
PLUS: Work in a modern, state-of-the-art office with a gym, gourmet kitchen, VR gaming, massage recliners, and even a soft-serve ice cream machine!
Your Role As a Lead Client Services Professional
✅ Be the first point of contact – Lead by example, ensuring every client interaction is professional, warm, and efficient.
✅ Mentor & Develop the Team – Train, support, and inspire our Client Services team.
✅ Drive Excellence – Ensure smooth scheduling, high customer satisfaction, and operational efficiency.
✅ Use Cutting-Edge Technology – Work with industry-leading software that simplifies bookings and enhances customer experience.
✅ Sell with Purpose – Recommend maintenance plans and earn commissions on enrollments.
✅ Problem-Solve & Lead with Confidence – When challenges arise, you step up and find solutions.
What We’re Looking For
✔️ Proven leadership experience in a customer service or call center role.
✔️ Strong communication & problem-solving skills – You’re a natural at handling customer concerns and leading a team.
✔️ Tech-savvy mindset – Comfort using industry-specific software.
✔️ Positive attitude & high-energy approach – You lift up those around you.
✔️ A passion for customer service – You genuinely enjoy helping people.
Schedule: Monday - Friday: 10:30AM - 7PM
This is more than just a job—it’s a career with purpose, stability, and limitless growth potential. If you’re ready to lead a high-performing team, make an impact, and grow with the best, apply today! 🚀
#Leadership #CustomerService #Hiring #CareerGrowth
🏆 VOTED BEST WORKPLACE IN VIRGINIA – Inc. 5000
AllTech Services, Inc. is growing, and we’re looking for a Lead Client Services Professional to take our Contact Center team to the next level. With over 30,000 Five-Star reviews, we don’t just deliver great service—we set the standard.
Why Join AllTech?
At AllTech Services, leadership is about more than just managing—it’s about mentoring, inspiring, and creating a workplace where every team member thrives. Our leadership team is accessible, supportive, and invested in your success. When you join us, you’re not just another employee—you’re family.
What We Offer
💰 Weekly Pay Bonuses – Get paid weekly with performance-based incentives.
⏳ Paid Time Off & Holidays – 80 hours of PTO 8 paid holidays, including your birthday!
❤️ Best-in-Class Health Benefits – We cover 80% of premiums with 100% coverage after deductible for medical, dental, and vision plans. Plus, free mental health sessions, chiropractic care, mammograms, and more.
💼 401(k) with a True 4% Company Match – Invest in your future starting on day one.
🎓 Career Growth & Tuition Reimbursement – We invest in YOU with training, development, and career advancement opportunities.
🎟️ Employee Perks – Over 100 discounts at restaurants, hotels, amusement parks, and more.
🎉 Company Culture Like No Other – Regular team-building events, happy hours, and epic holiday parties.
PLUS: Work in a modern, state-of-the-art office with a gym, gourmet kitchen, VR gaming, massage recliners, and even a soft-serve ice cream machine!
Your Role As a Lead Client Services Professional
✅ Be the first point of contact – Lead by example, ensuring every client interaction is professional, warm, and efficient.
✅ Mentor & Develop the Team – Train, support, and inspire our Client Services team.
✅ Drive Excellence – Ensure smooth scheduling, high customer satisfaction, and operational efficiency.
✅ Use Cutting-Edge Technology – Work with industry-leading software that simplifies bookings and enhances customer experience.
✅ Sell with Purpose – Recommend maintenance plans and earn commissions on enrollments.
✅ Problem-Solve & Lead with Confidence – When challenges arise, you step up and find solutions.
What We’re Looking For
✔️ Proven leadership experience in a customer service or call center role.
✔️ Strong communication & problem-solving skills – You’re a natural at handling customer concerns and leading a team.
✔️ Tech-savvy mindset – Comfort using industry-specific software.
✔️ Positive attitude & high-energy approach – You lift up those around you.
✔️ A passion for customer service – You genuinely enjoy helping people.
Schedule: Monday - Friday: 10:30AM - 7PM
This is more than just a job—it’s a career with purpose, stability, and limitless growth potential. If you’re ready to lead a high-performing team, make an impact, and grow with the best, apply today! 🚀
#Leadership #CustomerService #Hiring #CareerGrowth
