Demo

Parts Counter Rep I

Alltrux Holding LLC
Pewaukee, WI Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/17/2025

Job Description

Job Description

Description : About Us :

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Job Purpose :

We are seeking a dedicated and customer-focused Parts Counter Representative to be the face of our company. The ideal candidate will not only possess a strong technical understanding of diesel engines but will also embrace and promote our core values in every customer interaction. As a Parts Counter

Representative, you play a pivotal role in ensuring our customers receive accurate and timely assistance in obtaining the right parts for their diesel equipment. With a dedication to honoring commitments, creating positive experiences, fostering lifelong learning, exhibiting a pioneering spirit, and demonstrating good stewardship, you will contribute to our mission of providing top-notch service to our customers.

Essential Duties and Responsibilities :

Honor Commitments :

  • Delivering exceptional customer service by greeting customers, assisting in parts selection, answering questions, providing price quotes, and informing customers of companion part requirements and specials in-person and over the phone.

Create Positive Experiences :

  • Keeping customers informed on the status of special order and back-ordered parts, and handling customer returns in a professional and courteous manner.
  • Foster Lifelong Learning :

  • Assisting mechanics with acquiring parts, locating and securing parts from various vendors for shop jobs, and staying updated on industry trends and new products.
  • Exhibit Pioneering Spirit :

  • Taking initiative to improve processes, enhance customer experiences, and contribute to the overall success of the parts department.
  • Demonstrate Good Stewardship :

  • Helping to control and maintain inventory, ensuring accuracy in orders and stock levels, and minimizing waste and loss.
  • Other Duties as assigned :

  • Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.
  • The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

    An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

    Competencies :

  • Priority Setting
  • Customer Service
  • Technical Skills
  • Minimum Qualifications :

  • Less than 1 year of counter experience
  • No training completed
  • No Business system experience
  • Limited customer experience
  • High School or equivalent
  • Previous customer service experience
  • Automotive or truck parts related experience a plus
  • Intermediate Computer skills
  • Employee Benefits : Insurance :

  • Medical - PPO and HDHP options
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with company match
  • Dental Insurance
  • Vision Insurance
  • Accident & Critical Illness Insurance
  • Group Term Life Insurance (company paid)
  • Short and Long-Term Disability (company paid)
  • Paid Time Off :

  • Paid Time Off (PTO)
  • Paid Holidays
  • Volunteer Time-Off
  • Paid Maternity / Paternity Leave
  • Bereavement / Funeral
  • Compensation :

  • 401(k) Retirement Plan with company match
  • Incentive Programs
  • Shift Differential Program
  • Tool Rewards Program
  • Safety shoe and glasses program
  • Other :

  • Employee Assistance Program (EAP)
  • Wellness incentives
  • Company paid and provided uniforms
  • Training : In-House, Instructor-Led, and Online
  • JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Requirements :

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Parts Counter Rep I?

    Sign up to receive alerts about other jobs on the Parts Counter Rep I career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $28,347 - $36,593
    Income Estimation: 
    $33,014 - $42,693
    Income Estimation: 
    $40,535 - $52,753
    Income Estimation: 
    $46,865 - $59,609
    Income Estimation: 
    $111,749 - $153,463
    Income Estimation: 
    $57,183 - $69,189
    Income Estimation: 
    $42,230 - $53,264
    Income Estimation: 
    $65,434 - $82,548
    Income Estimation: 
    $88,795 - $116,658
    Income Estimation: 
    $83,190 - $119,975
    Income Estimation: 
    $81,316 - $103,506
    Income Estimation: 
    $46,865 - $59,609
    Income Estimation: 
    $111,749 - $153,463
    Income Estimation: 
    $57,183 - $69,189
    Income Estimation: 
    $48,465 - $61,079
    Income Estimation: 
    $54,652 - $70,028
    Income Estimation: 
    $72,557 - $95,990
    Income Estimation: 
    $83,190 - $119,975
    Income Estimation: 
    $65,434 - $82,548
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Alltrux Holding LLC

    Alltrux Holding LLC
    Hired Organization Address Pewaukee, WI Full Time
    Job Description Job Description Description : About Us : At JX, we are more than just a provider in the diesel industry;...

    Not the job you're looking for? Here are some other Parts Counter Rep I jobs in the Pewaukee, WI area that may be a better fit.

    Parts Counter

    Ewald Automotive Group LLC, Oconomowoc, WI

    Subaru Parts Counter Associate

    Schlossmann Subaru City Of Milwaukee, Milwaukee, WI

    AI Assistant is available now!

    Feel free to start your new journey!