Billing Assistant (TEMPORARY)

Essential Responsibilities

Claim Processing

• Review the electronic explanation of benefits from the insurance company, post the contractual obligation, the client liability, and payment received to the clients account.
• Works in conjunction with the access team to ensure clean billing.
• Balances daily batches and reports.
• Review insurance payments for accuracy and compliance with contract discounts.
• Post insurance payments within the Electronic Health Record (EHR) accurately and timely.
• Contact insurance companies regarding payment discrepancies on moderately complex payment variances.
• Ensure claim timely filing deadlines are achieved.

Denials

• Investigate, resolve, and respond to behavioral health insurance claim denials which involve research, analysis, and problem-solving.
• Research and appeal denied claims.

Client Invoicing

• Generate reports and reviews to ensure the accuracy of client statements.
• Assist with sending our paper statements.

Work on special projects that increase efficiencies, improve workflows, and resolve issues that deliver positive financial impact.

Administer routine maintenance and standard EHR functions.

• Looking for one Billing Assistant willing to work 40 hours a week, or two billing assistants each willing to work 20 hours a week.

Position Requirements

Required Education, Certification, and Experiences

• Experience in accounting, finance, medical coding or related field preferred.
• Experience in healthcare billing preferred.
• Must pass a criminal background check through MN DHS NetStudy.
• Free from substance use problems for a period of no less than 2 years.

Knowledge, Skills, Abilities, and Other Attributes

• Strong communication skills, verbal and written.
• Customer service skills.
• Relationship building and collaboration skills, including within and cross-functionally as a team player.
• Commitment to ethical behavior with a willingness to adhere to all company policies and current financial legislation.
• Adaptable and flexible.
• Analytical aptitude.
• Organizational and time management skills with ability to multitask multiple priorities.
• Technical skills
• Problem-solving/critical thinking skills.
• Proficient in Microsoft Office Suite, Excel, and other software.
• Able to work effectively independently with minimal supervision.
• Healthcare experience is beneficial.
• Ability to understand/learn insurance guidelines, payer requirements and external systems.
• Ability to understand/learn CPT and ICD-10 coding.
• Ability to maintain client confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).