What are the responsibilities and job description for the Engineering Technician II Semiconductor position at Allure Consultant?
Job Description
Job Description
About US
As an Engineering Technician II, you will provide customer support for onsite installations, repairs and maintenance of photolithography semiconductor equipment primarily in Hillsboro Oregon.
This is an exciting opportunity to be on the cutting edge of technology and join a dedicated team enabling new technology to improve processes in a pre-production environment.
You will receive 1-2 weeks of training in Austin, Texas or Japan and 4 weeks OJT in Hillsboro, Oregon.
Responsibilities :
Check and maintain equipment within factory standard specifications of system equipment.
Instruct customers in the operation and maintenance of the system equipment.
Perform repair maintenance or unit replacement according to factory procedures independently and with others.
Provide technical support to customers and respond to questions regarding operation procedures, equipment malfunctions, and other technical issues to minimize equipment down time and ensure positive customer relations.
Identify and report equipment error and status updates related to equipment performance issues to aid in troubleshooting or maintenance.
Maintain accurate documentation of activity and provide periodic reports.
Work with other technicians in the field to troubleshoot and service equipment.
Qualifications :
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19
Knowledge of Linux operating system is helpful for operating and troubleshooting the system
AS degree or equivalent experience required (bachelor’s preferred) plus 2-3 years of experience.
Hands on mechanical skills required
Hands on experience with electronic testing tools required
Able to work on equipment alone and work with other engineers as a team player under challenging situations
Additional experience or knowledge in optical, lasers, software, robotics, precision mechanical skill or chemical are plus
Excellent trouble shooting skills, verbal and written communication skills
Customer support experience is a plus
Must be able to travel and work flexible schedules
Must feel comfortable working in a cleanroom environment most of the day (wearing full clean room suit, facemask, gloves, safety glasses)
May require up to 25% car, air and overnight travel (valid driver’s license and acceptable driving record necessary). Additionally, because this position requires driving for company business, must remain in compliance with company safety guidelines and policies.
Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available.
Substantial amount of standing, walking, typing, grasping, talking and hearing.&
Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and / or operation of machines (including inspection); using measurement devices; and / or assembly or fabrication parts at distances close to the eyes.
The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.
The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.
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