What are the responsibilities and job description for the Project Manager - I position at Allure Consultant?
Job Description
Job Description
About the Role :
We are seeking a highly motivated Project Manager I to join our team. In this role, you will be instrumental in enhancing day-to-day merchant experiences and optimizing internal operations. You will collaborate with cross-functional teams to drive go-to-market strategies for key features and announcements, as well as manage scaled communication efforts with merchant partners. The ideal candidate thrives in fast-paced environments, possesses exceptional analytical and problem-solving skills, and has a passion for project management and operations.
Key Responsibilities
- Operational Cross-Functional Coordination (40%)
- Analyze merchant experience data and solve problems by collaborating with internal teams.
- Manage day-to-day go-to-market operations, ensuring that tasks are on track and deadlines are met.
- Work closely with cross-functional teams including Strategy, Sales, Support, and Accounting to drive execution and facilitate communication.
- Act as a liaison between internal teams and merchant partners to ensure smooth coordination and delivery of services.
- Email Campaign Management (20%)
- Set up, optimize, and manage email campaigns for internal communications or merchant announcements.
- Ensure that all campaigns are aligned with company objectives and executed on time.
- Compliance Process Management (20%)
- Ensure that all processes comply with internal guidelines and gather necessary approvals for any exceptions.
- Proactively identify process inefficiencies and collaborate with teams to implement new processes or improve existing ones.
- Merchant Support Communication (20%)
- Connect directly with merchants to understand their experiences, address issues, and resolve ad-hoc requests.
- Maintain strong relationships with merchant partners and continuously monitor their satisfaction levels.
Qualifications :
Required Skills Experience
Preferred Skills Experience
Primary Skills :
Education
Industry :
IT-Software / Software Services.
If you’re passionate about driving impactful projects, collaborating with diverse teams, and making a difference in merchant operations, we encourage you to apply for this exciting opportunity!
